on feb 6th i no longer continued to receive my expanded cable service. on march 5 th i receive a bill for the services i did not received.
when i called, they explained that those channels went digital. that is fine with me but what about the fees i payed for services not received. they said they were sorry, but they could not credit my account. since when can't a billing dept credit an account?
the truth is, they don't want to do it, and that makes them a thief cos they know *** well i could not have received those channels without their new equipment.
i have been a costumer for atleast 17yrs, and now i have canceled all comcast services cos i don't do business with cheats and thieves. btw- they wanted to charge a cancellation fee, they should be more concerned with how their actions have lost a long standing customer.
Product or Service Mentioned: Comcast Account.