Product: Comcast Internet Service Clear all filters (762 of 762 reviews match)
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Comcast - Refuse to come out to raise cable line

1.0
Details
cable line is 4.5 feet off ground and has been that way since may 15 2019 have called them 6 times and still will not do any thing about it
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Author
Location
Chicago, Illinois
Service
Comcast Internet Service
Cons
  • No communication between departments
  • Disregard for their customers
  • Will not repair there line
Reason of review
Poor customer service
Loss
$5000
Preferred solution
this is a safety thing since the line is in my back yard anyone can trip over and i can be held at fault
Review #1581013 is a subjective opinion of poster.
0 comments

Comcast - No channels

1.0
Details
For the past month channels, especially TCM, just freeze and drop out. Supposed to be available shortly. Two hours later still not fixed. Supposedly fixed music channels. Nope. These guys are gone. So fed up.
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Author
Service
Comcast Internet Service
Pros
  • Old comcast
Cons
  • Management avoids resolving issues
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered
Review #1580396 is a subjective opinion of poster.
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Comcast - Bad tech. Cable poe service with compan

2.4
Details
5 days now no x.1 tv no internet from comcast ! thursday tech checked inside cable its good ! repaced cable modem. Outside tocomcat amplify on pole shows noise on outside trunk cable! No outside cable tech!!! Been told by 2 techs hes coming !! text supervisor in Philippines dont even know my probems here or see notes! No one communicates in comcastor talks to sub contractors!! Disorganization on repairs and don't care! Take my money and ignore my none repair no services for 5 days! Why are monopoly internet providers like comcast? Un accountable! For bad service and immunity fromstate fed regulations?? Bs
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Author
Service
Comcast Internet Service
Review #1485769 is a subjective opinion of poster.
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Comcast - Beginning to hate this service

1.0
Details
Comcast - Beginning to hate this service
Comcast - Beginning to hate this service
My XFinity xr2 Remote has gone out 3x in one month This evening my tv out is scrambled there is nothing wrong w my television I am paying almost $200 a month Svc Rep of course could not fix This is ridiculous I cannot even use my Smart TV functions They have me under a contract unknowingly After this I am dropping everything w them Very dissatisfied customer but they don’t care If every dissatisfied customer dropped them it would send a message
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Author
Service
Comcast Internet Service
Reason of review
Damaged or defective
Review #1286615 is a subjective opinion of poster.
0 comments

Comcast - COMPUTER ENGINEER GRAPHIC WEB DESIGN&DIGITAL MARKETING MANAGER L`ITALIAMO 282 PRODUCTS

3.3
Details
Hey COMCAST now 7:20pm today Sat 16MARCH2019 Please verify this info FEDERAL TRUSTLOAN USA TEXAS Mr TOM CHUKS federal-trustloan@outlook.com Phone 13137520829 FEDERAL TRUSTLOAN Company Address 77077 Eldridge 1805 Who Wants 200euro send by WESTERN UNIONonline for DOROTHY STEVENS London UK To get My LOAN $5000euro for Me TOPALA KENNEDY LAVINIA BELGIUM ST VITH kennedy.lavinia@yahoo.de&lavkentopala@gmail.com Phone 3280229761 Please Contact Me URGENTLY ? now ONTIME ? Can you Share my Link gf.me/u/kti57j by GOFUNDME CHARITY&FUNDLY For Me by Your FACEBOOK&TWITTER Contacts USA&UK&All Over the World TRUE DONORS ONTIME with $5000euro or More to my ACCOUNT BANK BELGIUM BELFIUS IBAN BE88 0635 8232 0741 CARD 6703 0514 2375 0800 0 for LAVINIA TOPALA BELGIUM ST VITH EUROPE ?EMERGENCY HELP FEEDING MONEY My American child SCOTT KENNEDY 16 TEXAS in Need ACCRA GHANA WEST AFRICA&Myself ?Till I get My JOB TRUE ?
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Author
Location
Philadelphia, Pennsylvania
Service
Comcast Internet Service
Reason of review
Problems with payment
Loss
$2000
Preferred solution
Full refund
Review #1493736 is a subjective opinion of poster.
0 comments

Comcast - Slow internet or nothing at all & i can call out but can NOT receiveing coming calls

1.0
Details
slow internet or nothing at all & i can call out but can NOT receiveing coming Their customer reps must be told not to ever listen to anyone who calls. They are now all from another country and do not understand our language well and do not care..They read from a script (in broken English) and time after time put you on hold and just leaving you there. The FTC definitely should look into this and close them down or demand they begin to respond to customer's concerns.
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Author
Service
Comcast Internet Service
Reason of review
Poor customer service
Review #1435814 is a subjective opinion of poster.
0 comments

Comcast - Internet Connection

Comcast - Internet Connection
We’re now going into year 3 of trying to receive the service we are paying for. To no avail as we still cannot get Comcast to fix their problem. What’s next? BBB? FCC? CT Attorney General? Total nonsense.
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Author
Service
Comcast Internet Service
Reason of review
Bad quality
Review #1352085 is a subjective opinion of poster.
0 comments
1.9
Details
Signed up for Blaster Pro, getting the 200+ Mbps speed. Then for the next 2 months, I randomly would do a speed test, and I'm getting 50-60 range in speed (June 9 -77.04, June 27-51.89, July 13- 77.86, July 23 - 51.49). When I called Comcast, I was told the equipment...
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Author
Location
San Francisco, California
Service
Comcast Internet Service
Cons
  • Lying to customers about service problems
  • Inconsistency between reps
  • With all of their pricing policies it is very confusing
Reason of review
Not as described/ advertised
Review #1311100 is a subjective opinion of poster.
0 comments
1.0
Details
The people at Comcast Infinity are liars. I have been paying for internet for over 5 years and the speed I was paying for was 150. I am a businessman and had to do an important project from home and the meeting failed due to Comcast/Xfinity actual speed was 62 not 150...
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Author
Service
Comcast Internet Service
Reason of review
Poor customer service
Preferred solution
Full refund
Review #1344267 is a subjective opinion of poster.
1 comment
We set up Directv and had them for a few days, I went out of town and came back, and found out my mom set service back up with COMCAST. I do not know why? The problem with my cable freezing up continues. I called and talked to customer service to have my problem...
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ThoughtfulSumatranTiger
#1626333

I sure would, if I knew what other company to get my services from . If I lived alone, I"d dump the whole package. except internet. Got to have that .

Author
Service
Comcast Internet Service
Reason of review
Poor customer service
Review #1391411 is a subjective opinion of poster.