Manufacturer: Comcast Category: Internet Services Clear all filters (419 of 419 reviews match)
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Customer service is awful!Internet, TV and Phone service keep going out. There is an outage in the area but no one knows anything about it. What can't they have the technicians put up to date info on the the website? Customer service is in the Philippines and they have...
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1.6
I didn't like
  • Service goes down please invest in us based customer service
#1021361
AT&T said that when I run a speedtest and see that I'm getting upwards of 200 Mb, that speed is what is available in my area and other users are bleeding off of this signal. AT&T is a dedicated line. It's sad that in 2017 mega companies like Comcast and AT&T haven't...
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#1009366
I take it this company Comcast is doing testing all hours of the day and night!! I have to unplug due to hot stage!! I am happy that I don't have to pay for such service and a matter of fact pay to replace equipment!! I wish it was such a router to see what is hook up...
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#1005871

Comcast Internet Service Review

#1036328
1.3
My internet does not work properly. Been through two chats and phone calls. I AM WILLING TO PAY GOR A SERVICE CALL!!! They are no help. I'm probably going to cancel and pay the penalty...they don't care. They win ...I lose...for now.
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Comcast Internet Service Review

#1029405
1.0
The worst company ever Sorst speed internet Horrible customer service experience Stay away from this company
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Comcast Internet Service Review

#974564
2.7
Well first, their internet speeds are awful. Second, their employees are cocky ***. They talk trash about their customers and how when they get complaint they just laugh and throw it away. They also like to call the customers idiots when the customers call them out on something
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Comcast Internet Service Review

#956782
1.4
I've had nothing but bad experiences with comcast. They double charged me the guest month for a "deposit" no one bothered to mention. Then the service SUCKS! Nothing loads correctly and movies cut in and out. Now our Internet mysteriously cut out yesterday, we exchanged modems, and it's still out. But of course they can't get a technician here for 3 days. I will NEVER get xfinity again!
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Unsatisfied with service always having issues with Internet and on demand freezing too much money for lousy service
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1.2
#1005243
I signed up for Comcast internet June 2016. On August 26, 2016 I signed up for Comcast Xfinity triple play I was told I needed a phone to use the voice function, (voice works without a phone) I repeatedly Declined the phone service, but I was told I needed to sign up...
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3.4
I liked
  • Voice control
I didn't like
  • Billing problems
#1004053
My cousin has Comcast in New Jersey, and it is horrible. They can wait days before they inform her she has about 20 missed calls. They are a disgrace. I can call her, know she is home, and she never gets the call, or is alerted days later of missed calls or messages....
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1.0
#1001172
***Contact Better Business Bureau for real results*** Comcast should feel embarrassed. I very rarely complain about services I purchase, but Comcast has consistently ruined my cable/internet experience on countless occasions for approximately 5 years. If you run speed...
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1.0
I didn't like
  • Expensive for what you get
  • Broken add-ons
  • Deceitful marketing
#997455
I've had service(?) from this company since 7/2015.They have fouled up my billing on more than one occasion, been untruthful, have awful service, don't invest in utilizing USA phone support (anti-American) and now I truly believe they are throttling down my WiFi so I...
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1.2
I liked
  • Very little with this company
I didn't like
  • Frustrating voice recognition phone system
  • Deceitful practices
  • Own work loss to be home for technicians
#995682
Comcast internet system plus router
Comcast internet system plus router
Is there any reason why this router is working like this day and night especially when one is sleeping?? To top that off no one is using the internet at that time?? How do I know? One has to use the bathroom at time? Yes?? I am on Comcast Insider!!! I waited 10 minutes...
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#988618
Hello i have been with comcast for four yrs an have been being bill for my own modem i as well have been haveing isssuse since september where the cable an internet are going very slow where if i change the channel it takes ten mins for guide to appear an ten mintues...
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1.0
#986621