Call and get an offshore call center. Ask to speak to US Call Center and they refuse to transfer me and just put me back in the call queue. Finally after 2 1/2 hours get a US Call Center in Jacksonville, FL. Services changed after upgrading my service (had to send me...
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Review
#1768668 Review #1768668 is a subjective opinion of poster.
Service
Comcast Internet Service
Cons
  • Poor customer service
  • No way to talk to call center in us
Reason of review
poor cust service, dishonest and make cust stay look for items lost by UPS
Loss
$1200
Preferred solution
disconnect my service since it was upgraded and I don't have the new modem

I do not think so. | Comcast in Galveston, Texas

I was trying to explain something to the customer service lady and I had to explain to her five times. She could not get what I was saying.so I said goodbye, and she said enjoy the rest of your day if you can. She was so rude.
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Review
#1764676 Review #1764676 is a subjective opinion of poster.
Service
Comcast Internet Service

Total service | Comcast

why did you take away cinnamax and then want me to pay to get back, every so often my tv start speaking in Spanish and I call and go through the same thing. when you call the voice on the phone need to get some gone it is so hard to talk to a real person and at times it will hang up if it a problem in the area.
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Review
#1699301 Review #1699301 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
time you get throught the phone interactions you are pissed
Preferred solution
Let the company propose a solution

Bad company | Comcast in Logan, Utah

1.0
Details
It is a freemen joke to call these guys and get help and it seems like one problem after another to deal with on our TV or internet service. Try and call like on a weekend and I swear the hole world is having problems with comcast cause you cant get through to get help, comcast get your crap together or get a new CEO in there that can
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Review
#1698394 Review #1698394 is a subjective opinion of poster.
Service
Comcast Internet Service
Pros
  • To much money for the quality
Cons
  • Bad quality

Horrible | Comcast in Sarasota, Florida

1.0
Details
we have been here for one month. and have nothing but problems. everyday. the internet is down. the cable does not work. I have no support. from Comcast. 2 Cal and fix us. will be canceling. as soon as Frontier gets here.
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Review
#1656976 Review #1656976 is a subjective opinion of poster.
Service
Comcast Internet Service
Pros
  • Quality of service
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Monopoly internet provider
  • Bloody Comcast
  • COMPLAINT COMCAST
  • unethical practices unfair
  • Comcast The Worst

Refuse to come out to raise cable line | Comcast in Chicago, Illinois

1.0
Details
cable line is 4.5 feet off ground and has been that way since may 15 2019 have called them 6 times and still will not do any thing about it
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Review
#1581013 Review #1581013 is a subjective opinion of poster.
Service
Comcast Internet Service
Cons
  • Disregard for their customers
  • Poor service
  • No communication between departments
Reason of review
Poor customer service
Loss
$5000
Preferred solution
this is a safety thing since the line is in my back yard anyone can trip over and i can be held at fault

No channels | Comcast

1.0
Details
For the past month channels, especially TCM, just freeze and drop out. Supposed to be available shortly. Two hours later still not fixed. Supposedly fixed music channels. Nope. These guys are gone. So fed up.
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Review
#1580396 Review #1580396 is a subjective opinion of poster.
Service
Comcast Internet Service
Pros
  • Old comcast
Cons
  • Management avoids resolving issues
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered

COMPUTER ENGINEER GRAPHIC WEB DESIGN&DIGITAL MARKETING MANAGER L`ITALIAMO 282 PRODUCTS | Comcast in Philadelphia, Pennsylvania

3.3
Details
Hey COMCAST now 7:20pm today Sat 16MARCH2019 Please verify this info FEDERAL TRUSTLOAN USA TEXAS Mr TOM CHUKS federal-trustloan@outlook.com Phone 13137520829 FEDERAL TRUSTLOAN Company Address 77077 Eldridge 1805 Who Wants 200euro send by WESTERN UNIONonline for DOROTHY STEVENS London UK To get My LOAN $5000euro for Me TOPALA KENNEDY LAVINIA BELGIUM ST VITH kennedy.lavinia@yahoo.de&lavkentopala@gmail.com Phone 3280229761 Please Contact Me URGENTLY ? now ONTIME ? Can you Share my Link gf.me/u/kti57j by GOFUNDME CHARITY&FUNDLY For Me by Your FACEBOOK&TWITTER Contacts USA&UK&All Over the World TRUE DONORS ONTIME with $5000euro or More to my ACCOUNT BANK BELGIUM BELFIUS IBAN BE88 0635 8232 0741 CARD 6703 0514 2375 0800 0 for LAVINIA TOPALA BELGIUM ST VITH EUROPE ?EMERGENCY HELP FEEDING MONEY My American child SCOTT KENNEDY 16 TEXAS in Need ACCRA GHANA WEST AFRICA&Myself ?Till I get My JOB TRUE ?
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Review
#1493736 Review #1493736 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Problems with payment
Loss
$2000
Preferred solution
Full refund

Bad tech. Cable poe service with compan | Comcast

2.4
Details
5 days now no x.1 tv no internet from comcast ! thursday tech checked inside cable its good ! repaced cable modem. Outside tocomcat amplify on pole shows noise on outside trunk cable! No outside cable tech!!! Been told by 2 techs hes coming !! text supervisor in Philippines dont even know my probems here or see notes! No one communicates in comcastor talks to sub contractors!! Disorganization on repairs and don't care! Take my money and ignore my none repair no services for 5 days! Why are monopoly internet providers like comcast? Un accountable! For bad service and immunity fromstate fed regulations?? Bs
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Review
#1485769 Review #1485769 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality
I switch a comcast "promotion" for $29.99 for 60mbps which it was ok but not fast. to a new one that they practically forced me into a for more money for $55 for "150mbps". Which I thought was going to be faster than the one I had but of course not. This so called...
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Review
#1463049 Review #1463049 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Not as described/ advertised