Product: Comcast Internet Service Clear all filters (740 of 740 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Comcast - COMCRASH SUCKS!! 100mb/sec package, YEAH RIGHT!!
Supposed to be getting an "Upgraded" package @ 100mb/download, and I can barely get 25-39mb on a good day!!Cannot believe I have been a customer for more than 2 years! I use a smart tv, and it has trouble streaming 480p content! They send multiple (different) techs...
Read more
1.5
Product
Comcast Internet Service
I liked
  • Voice remote
I didn't like
  • Not as advertised internet speeds
#1111502
Everyday we call Comcast only to be given the standard scripted apology and that the service will be restored no later than 4PM. We had a service call schedule for today @ 11AM and at 11:39 when we called to get an ETA we were told it was rescheduled due to an outage...
Read more
1.0
Product
Comcast Internet Service
I didn't like
  • Lack of service to restore business phones internet
#1109422
Florida is in a state of disaster, as many other territories are, but comcast wants their bills paid on due date regardless of lack of service. This is so unethical. I am disgusted with xfinity. Joy in Boca RN for 27 years Can't wait to terminate your lack of service..
Read more
1.0
Product
Comcast Internet Service
#1104093

Comcast email

#1053100
1.2
Details
Comcast deleted 11k of my emails. Assured me they were still on the server and would be no problem to restore them. After countless hours on the phone they didn't know why but they were deleted by Comcast and they are forever gone. I am really screwed now and Comcast does not care at all about this. Monopolies do what they do. Need regulation here is my feeling.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Comcast - Poor internet service

#1049757
Poor and intermittent service from comcast at sdk apartments
Comment
Show

Comcast - Wow! Amazing service!

#1041736
1.0
Details
I really hope you're happy with yourselves, you have probably the worst internet service I have ever witnessed. I sincerely hope and pray that you all stop what you're doing and find something else to do. Have a wonderful night (surprised that this wasn't helpful? Now you know how we all feel)
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Comcast Internet Service Review

#1036328
1.3
Details
My internet does not work properly. Been through two chats and phone calls. I AM WILLING TO PAY GOR A SERVICE CALL!!! They are no help. I'm probably going to cancel and pay the penalty...they don't care. They win ...I lose...for now.
Comment
Show
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Called comcast and what do they say. They Can't come out untill tomorrow and someone over 18 must be home. So i have to take the day off and miss out on pay, and i have homework due at midnight tonight. So pissed off. Said they will credit me. Ha ha never have in the...
Read more
1.9
Product
Comcast Internet Service
#1089940
Comcast is hands down the worst organization I've ever dealt with. No exaguration at all. Have talked too perhaps 4 or 5 different representatives over the past 2 weeks and my billing is a complete mess. Each representative has told me different things and each one...
Read more
ransom
ransom

Just to put it in perspective, we've had Comcast about 10 years and are very satisfied. It rarely goes down and even then we just call them, they tell us when it will working...

1.0
Product
Comcast Internet Service
#1088315
I was trying to give Comcast another chance but of course they proved me right again! So after having my internet for about 4 days now the signal goes out and I'm no longer online. So I call and they only trouble shooting that was done was me unplugging the modem and...
Read more
Product
Comcast Internet Service
#1076006
This company told me they had fast internet up to 200 Mbps .turns out they don't ever reach that.They say they only guarantee that if your device is directly connected to their modem through a cable .the truth is we all use wireless device like iPads ,laptop wifi smart...
Read more
Comcast Nantucket, Massachusetts
Product
Comcast Internet Service
#1070859
Every since I received my"new modem" which xfinity requires, my service has been going in and out, mostly out.Every time I call, I'm constantly transferred to incompetent employees where I have to not only give them my name address and last 4 digits of my social...
Read more
1.0
Product
Comcast Internet Service
I liked
  • None
I didn't like
  • Xfinity
#1066282
Hotel has Comcast Hotel ISP. The speed in the hotel is NOT the problem, it's with the ISP. If I had internet this slow at home I'd have chewed my arm off by now. My old dial up was faster than this. Since I'm not the actual customer I can only complain to the hotel...
Read more
Anonymous
Anonymous

On most days I'm averaging .67 Mbps and I'm ready to start gnawing on my arm. I've called at least 40 times, they rewired my home, changed out the modem twice and checked the ...

Anonymous
Anonymous

On most days I'm averaging .67 Mbps and I'm ready to start gnawing on my arm. I've called at least 40 times, they rewired my home, changed out the modem twice and checked the ...

Product
Comcast Internet Service
#1051234
Meanwhile, I always have my 10 basic cable channels that they charge me for and the additional 10 dollar fee on top if my traditional bill for some mysterious fee. In comparison, this is the worst internet service I've ever had, hands down. And that is compared to ATT, Time Warner, and even other branches of Comcast...
Read more
1.3
Product
Comcast Internet Service
#1047566