Manufacturer: Comcast Category: Internet Services Clear all filters (48 of 48 reviews match)
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I take it this company Comcast is doing testing all hours of the day and night!! I have to unplug due to hot stage!! I am happy that I don't have to pay for such service and a matter of fact pay to replace equipment!! I wish it was such a router to see what is hook up to this router?? I said before I do unplug router to cool off,but when plug back in it goes back to what you see in video!! I take it this is how you do business with your...
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#1005871
My cousin has Comcast in New Jersey, and it is horrible. They can wait days before they inform her she has about 20 missed calls. They are a disgrace. I can call her, know she is home, and she never gets the call, or is alerted days later of missed calls or messages. This has been going on for months and months. You would think they would care, but they do not. I think a carrier pigeon could get a message to her faster than your service. How...
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1.0
#1001172
***Contact Better Business Bureau for real results*** Comcast should feel embarrassed. I very rarely complain about services I purchase, but Comcast has consistently ruined my cable/internet experience on countless occasions for approximately 5 years. If you run speed tests, you will quickly realize you receive a fraction of the speed you paid for, depending on time and day. Speaking with Customer service is dangerous - they withhold information...
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1.0
I didn't like
  • Expensive for what you get
  • Spotty internet
  • Broken add-ons
#997455

Comcast Internet Service Review

#974564
2.7
Well first, their internet speeds are awful. Second, their employees are cocky ***. They talk trash about their customers and how when they get complaint they just laugh and throw it away. They also like to call the customers idiots when the customers call them out on something
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Comcast Internet Service Review

#949836
2.1
Terrible service. Its getting worse every day. Im less than 60 days with comcast but i already hate it... NEVER AGAIN!
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Comcast Internet Service Review

#890394
1.4
Comcast service is always out if it's not the Internet, its everything. I have lived in my new apt. for less then 6mths i hace had to call comcast over 20 times for service or billing.
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Comcast Internet Service Review

#883389
If there internet service would actually work all the time. I would be so happy with the service. But after sending technicians countless amount of times to my house my internet service still disconnects 5 to ten times a day this is really getting old
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I've had service(?) from this company since 7/2015.They have fouled up my billing on more than one occasion, been untruthful, have awful service, don't invest in utilizing USA phone support (anti-American) and now I truly believe they are throttling down my WiFi so I give them even more money on a monthly basis to get a "faster internet connection". Some days WiFi drops out completely. You call them and you are lucky if you can get away from...
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1.2
I liked
  • Very little with this company
I didn't like
  • Deceitful practices
  • Own work loss to be home for technicians
  • Frustrating voice recognition phone system
#995682
Is there any reason why this router is working like this day and night especially when one is sleeping?? To top that off no one is using the internet at that time?? How do I know? One has to use the bathroom at time? Yes?? I am on Comcast Insider!!! I waited 10 minutes to downloading and then had to restart over again all it did the first time was spin. My screen is cracked zoom in and see!! I am very careful on how I use and plug in and change...
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#988618
Hello i have been with comcast for four yrs an have been being bill for my own modem i as well have been haveing isssuse since september where the cable an internet are going very slow where if i change the channel it takes ten mins for guide to appear an ten mintues for the channel to change an now my cable have not worked since new years eve an now it firday the 6th of january evey time i call comcast i get the runn around an then the send two...
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1.0
#986621
I've been with Comcast for years now and finally my last move to Naples, FL as I'm on fixed income & retired! I had my new manufactured home wired for cable & high-speed internet! The agent told me if I agree to a 2year contract my bill would be one price for all my services.....WELL, my bill has always been higher and service goes out every now & then especially internet! When I call for help, I speak to someone I can't understand and is very...
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I have Comcast internet service and have been having a ton of issues with spoty service. I called multiple times to get this fixed only to be told that the modem needed to be restarted. After doing this multiple times without any resolve I asked for a tech to come out to look at the line. The 1st appointment the tech never showed up even though Comcast said they did. I rescheduled for the following day and the same thing happened. I called...
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1.5
I didn't like
  • Lousy customer service
  • Appointment times
#944118
This plan doesn't explain enough.Does it effect downloading and/ or watching a movie? How about watching watching on movies on iPad or iPhone? Even on television? What about emails sending pictures? What is the amount one will gave to pay to receive this plan? Outside interference will one have to put up with!! Last time someone look at my connection what was found was 3th party router!! Is this going to really fix a problem or just add more to...
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having had the service for some time 2+ years and in the last year the problem has continued to increase in frequency.our video feed has no problem but the internet drops off completely we have had customer service out 2 times and they all brag how the signals are adequate and we should not have any issues after replacing the router/hub/wireless device they leave. only to have the problem happen again and again. the us/ds lights will start...
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Anonymous

Anonymous This is called "ranging" when a couple of the lights on your modem/gateway drop off. You can replace the modem a thousand times and the same thing will occur. The reason is be...

1.8
I liked
  • When it works
I didn't like
  • Non reliable service and billing error
#925802