Product: Comcast Internet Service Clear all filters (762 of 762 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
3 comments

Comcast - Sercive tech disconnected MY line while disconnecting my neighbors line!!!

Lied to by phone reps, told service was being done in my area that day/night, should be up by midnight. Next day, still no service internet or cable tv. A second and third call to Comcast left a message for 3 different supervisors to return my calls. No contact from a supv. A service tech disconnected MY line while he was disconnecting my neighbors line. The service tech was out on 10/23/08. Luckily my neighbors kept the work order from the service tech so Comast shold know what kind of *** they employ! I need to file a formal complaint with Comcast but am unable to get a hold of a supv to do this! They are NEVER available or do NOT return my phone calls!
View full review
Author
Location
Houston, Texas
Service
Comcast Internet Service
Loss
$101
Review #140990 is a subjective opinion of poster.
0 comments

Comcast - No e-mail for 4 days and counting.

I have been without e-mail for 4 days so far. Comcast says the issue has been passed up to the next level of technical support. They explain that e-mail is a free service that is included with internet service. They explain this with the typical "we do not care whether you like it or not" tone that Comcast is famous for. Prior to Comcast I had Adelphia as my ISP. They took care of every problem while I was on the phone. Comcast bought their business. They increasd my monthly fee by 30% and it has been all down hill since. I dislike Comcast more than any other company I do business with. When will there be some viable competition in southern New Hampshire?
View full review
Author
Location
Natick, Massachusetts
Service
Comcast Internet Service
Review #140880 is a subjective opinion of poster.
0 comments

No email service from Comcast for nearly two weeks

I recently transferred my Comcast account from my old to my new address. Despite daily phone calls, I have had no email service for nearly two weeks - no explanation offered. For business purposes, I really needed to keep my email address the same, but since that is not happening, I really wish I had switched providers, Comcast internet service has always been unreliable. In addition, my phone and voice mail work inconsistently. Comcast does not provide new number when I call my old number, the message merely states the service has been disconnected. This technology has been available for at least 50 years, there is no excuse for this. This company has probably cost me thousands or even tens of thousands in lost business. Avoid this company if at all possible.
View full review
Author
Location
Cotuit, Massachusetts
Service
Comcast Internet Service
Review #140144 is a subjective opinion of poster.
0 comments

Comcast Has Lost me $$$ and Time

I live in northern VT. Comcast has just bought our small local internet supplier. Over the 6 yrs I was with the North Country Cable..I had maybe 3 outages..everytime within 1-12hrs I was back up and running. But in the last 3 weeks of Comcast taking over My internet performance has gone from 85%-90% speed down to 40% to as of last eve nothing!! In the last 5 days I've had all of 1-2 days of being able to use my service. Calls to comcast so far have produced no effect. I was told last night well the last person you spoke to should have set up a Tech visit...but because they didn't the soonest we can get someone to you is in 5-7 days!! They will call you tomorrow between this time....So I wait and I wait the time has come and gone and still no contact.....God how does a company like this get this big with this type of service!!!!! and is able to buy out a GREAT LOCAL company with killer customer service and within days close the local office so now you have to drive a 1/2hour or more to get to the local office...where they say sorry the main office is in charge of this trunk.....All I want for my monthly payment is a service that works unintterupted and allows me to do my work. Is that tooo MUCH TO ASK???? COMCAST YOU should call yourselfs *** CAST!
View full review
Author
Location
Burlington, Vermont
Service
Comcast Internet Service
Review #139613 is a subjective opinion of poster.
2 comments

Hurricane Ike's Gone Still No Comcast Service

One month ago today, Hurricane Ike hit hard on Houston. We expected to lose power, which we did for two weeks. Once the electric was back up we figured our Internet/Cable we be up too. Calls to Comcast can not give us an ETA. Some guy (contractor) walked into my backyard to survey the cable lines (which were never damaged in the storm.) He knew nothing more about service. I have not seen one Comcast van in the area. I'm cancelling my service as soon as AT& T comes through. Oh yeah. And when we moved locations last year they "accidently" cancelled my email account. After screaming for an hour (my husband that is), they finally reopened the account they claim was no longer in existence. They only lost about 2 weeks of emails. Comcastic by asstic. *Had it in Houston*
View full review
Author
Location
Houston, Texas
Service
Comcast Internet Service
Review #139359 is a subjective opinion of poster.
1 comment

Comcast = Evil

I agree with everything thing I've read here. I continuously call Comcast with problems left & right. I'm still working on getting a promotion for my television service, but I did manage to speak to a very nice person with the internet and got a deal there. I could go on & on about all the problems, but here's a rundown: -The *** router I pay $5 a month for, continuously drops my signal. This NEVER happens anywhere else when using my laptop. -Cable television glitches often. -DVR becomes completely disabled and THEREFORE does not record my shows. -Channels will temporarily be out of service. -They LIE TO ME on the phone. ahhhhhhhhhh....... I hate Comcast!
View full review
Author
Location
Nashville, Tennessee
Service
Comcast Internet Service
Review #139060 is a subjective opinion of poster.
1 comment
Comcast web site refuses to give general product information unless you enter your street address. And, you can't send comments on their web site without entering even more personal information. If you want to compare their service with others, you can't access...
View full review
Anonymous
#40785

comcast is the worst company ever when it gets to resolving problems and their custermor service has the rudest and unprofessional people who work there, they will lie to you ...

Author
Location
Vergennes, Vermont
Service
Comcast Internet Service
Review #138703 is a subjective opinion of poster.
0 comments

Comcast is terrible

My hd feed goes out all the time. When I call, I am on hold for at least 10 minutes (like tonight). When I finally get a customer service rep, I am offered to pay additional money to fix their product which is not working. (HD DVR box) I already pay close to $200 per month for a static-ridden phone, internet, and cable. When I DVR shows, I go to watch them only to find out the hd feed was disrupted and they have a messed up picture and bad sound. (I have exact dates when this happened- at least four times) . When you call they are incredibly rude and only want to sell you more services.
View full review
Author
Location
Clementon, New Jersey
Service
Comcast Internet Service
Loss
$175
Review #138522 is a subjective opinion of poster.
1 comment
Unrelated to the storm- my cable (internet & tv) went out in August - it took them 5 days to get someone out to fix it. Funny thing was I could get the guide on tv but no pictures. The technician told me it was some sort of problem only on my line. I was promised a...
View full review
Anonymous
#40190

Went thru some problem a bit like that w/ comcast myself. Here is what I did-215 665 1700 is the number for HQ in PA. Call that number and speak (don\'t EVER take no for...

Author
Location
Dallas, Texas
Service
Comcast Internet Service
Loss
$152
Review #138366 is a subjective opinion of poster.
0 comments
How can Comcast exhibit such astounding incompetence and abysmal customer service and still be in business? I guess they must be paying off the right politicians to retain their monopoly on cable service. I subscribed to Comcast cable and internet service in South...
View full review
Author
Location
Clermont, Florida
Service
Comcast Internet Service
Review #137787 is a subjective opinion of poster.