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Comcast - Internet Service Review

Unsatisfied with service always having issues with Internet and on demand freezing too much money for lousy service
1.2
Details
Advertised vs Delivered
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Product
Comcast Internet Service
#1005243
I signed up for Comcast internet June 2016. On August 26, 2016 I signed up for Comcast Xfinity triple play I was told I needed a phone to use the voice function, (voice works without a phone) I repeatedly Declined the phone service, but I was told I needed to sign up...
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3.4
Product
Comcast Internet Service
I liked
  • Voice control
I didn't like
  • Billing problems
#1004053
My cousin has Comcast in New Jersey, and it is horrible. They can wait days before they inform her she has about 20 missed calls. They are a disgrace. I can call her, know she is home, and she never gets the call, or is alerted days later of missed calls or messages....
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1.0
Product
Comcast Internet Service
#1001172
***Contact Better Business Bureau for real results*** Comcast should feel embarrassed. I very rarely complain about services I purchase, but Comcast has consistently ruined my cable/internet experience on countless occasions for approximately 5 years. If you run speed...
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1.0
Product
Comcast Internet Service
I didn't like
  • Deceitful marketing
  • Disregard for their customers
  • Expensive for what you get
#997455
I've had service(?) from this company since 7/2015.They have fouled up my billing on more than one occasion, been untruthful, have awful service, don't invest in utilizing USA phone support (anti-American) and now I truly believe they are throttling down my WiFi so I...
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1.2
Product
Comcast Internet Service
I liked
  • Very little with this company
I didn't like
  • Frustrating voice recognition phone system
  • Own work loss to be home for technicians
  • No use of american technicians by phone
#995682
Comcast internet system plus router
Comcast internet system plus router
Is there any reason why this router is working like this day and night especially when one is sleeping?? To top that off no one is using the internet at that time?? How do I know? One has to use the bathroom at time? Yes?? I am on Comcast Insider!!! I waited 10 minutes...
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Product
Comcast Internet Service
#988618
Hello i have been with comcast for four yrs an have been being bill for my own modem i as well have been haveing isssuse since september where the cable an internet are going very slow where if i change the channel it takes ten mins for guide to appear an ten mintues...
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1.0
Product
Comcast Internet Service
#986621

Comcast Internet Service Review

Well first, their internet speeds are awful. Second, their employees are cocky ***. They talk trash about their customers and how when they get complaint they just laugh and throw it away. They also like to call the customers idiots when the customers call them out on something
2.7
Details
Advertised vs Delivered
Billing Practices
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Product
Comcast Internet Service
#974564

Comcast Internet Service Review

I've had nothing but bad experiences with comcast. They double charged me the guest month for a "deposit" no one bothered to mention. Then the service SUCKS! Nothing loads correctly and movies cut in and out. Now our Internet mysteriously cut out yesterday, we exchanged modems, and it's still out. But of course they can't get a technician here for 3 days. I will NEVER get xfinity again!
1.4
Details
Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Style and Design
Value for money
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Website
Product
Comcast Internet Service
#956782

Comcast Internet Service Review

Terrible service. Its getting worse every day. Im less than 60 days with comcast but i already hate it... NEVER AGAIN!
2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Comcast Internet Service
#949836