Seller: Comcast Product: Comcast Internet Service Clear all filters (0 of 765 reviews match)
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After receiving new modem from comcast, services do not work properely if at all.

1.0
Details
Every since I received my"new modem" which xfinity requires, my service has been going in and out, mostly out. Every time I call, I'm constantly transferred to incompetent employees where I have to not only give them my name address and last 4 digits of my social security number, but I have to repeat what problems I having with their service. I have been on the phone with them almost every time I call for up to 2 hours. Yes 2 hours. and the problem is still not fixed. Even though my services have not worked properly for months, they only credited my account for $30. And the situation is still not fixed. So they are charging me for services that they are not providing which is nothing more than stealing. Also the FCC has allowed xfinity to monopolize the whole Memphis area. Xfinity has been allowed to grow so big that there is no competition. The customer service is horrible. I am always transferred to someone who does not speak English well and I cannot understand what they are saying.`
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Review
#1066282 Review #1066282 is a subjective opinion of poster.
Service
Comcast Internet Service
Cons
  • Xfinity
Reason of review
Bad quality
Loss
$540
Preferred solution
Full refund

Comcast email

1.2
Details
Comcast deleted 11k of my emails. Assured me they were still on the server and would be no problem to restore them. After countless hours on the phone they didn't know why but they were deleted by Comcast and they are forever gone. I am really screwed now and Comcast does not care at all about this. Monopolies do what they do. Need regulation here is my feeling.
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Review
#1053100 Review #1053100 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Poor customer service

Comcast - Snails are faster than this internet

Sitting in a hotel in Chicago trying to stream the Royals game, every night around 6 pm the internet slows to a crawl SO SLOW that you cannot even run a speed test. Hotel has Comcast Hotel ISP. The speed in the hotel is NOT the problem, it's with the ISP. If I had internet this slow at home I'd have chewed my arm off by now. My old dial up was faster than this. Since I'm not the actual customer I can only complain to the hotel management, but it's a national chain so I might as well call my dog and give her an earful. No wonder this is the most poorly rated corporation in the country.
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2 comments
Anonymous
#1333452

On most days I'm averaging .67 Mbps and I'm ready to start gnawing on my arm. I've called at least 40 times, they rewired my home, changed out the modem twice and checked the remark. I've heard more stories and lies than I've heard in my whole life!!!

Anonymous
#1333449

On most days I'm averaging .67 Mbps and I'm ready to start gnawing on my arm. I've called at least 40 times, they rewired my home, changed out the modem twice and checked the remark. I've heard more stories and lies than I've heard in my whole life!!!

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Review
#1051234 Review #1051234 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality
Loss
$2
Preferred solution
upgrade your isp equipment with more bandwidth

Comcast - Poor internet service

Poor and intermittent service from comcast at sdk apartments
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Review
#1049757 Review #1049757 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality

Comcast - Spotty service.

1.3
Details
If you love having your internet go out at least once a week this provider is for you. I consistently have issues when the weather is perfectly sunny and clear. But don't call and ask them if there is an issue with service in your area because they will attempt to offer technical assistance at your house rather than checking to see if there's an outage in the area (true story).Meanwhile, I always have my 10 basic cable channels that they charge me for and the additional 10 dollar fee on top if my traditional bill for some mysterious fee. In comparison, this is the worst internet service I've ever had, hands down. And that is compared to ATT, Time Warner, and even other branches of Comcast in other states. Can I please get consistent service!
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Review
#1047566 Review #1047566 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality
1.0
Details
Comcast called my mother a liar. There was a payment plan in place and a set deal. They reneged upon the deal and want $200. So moms got to go on site to work and comcast is full of morons. As if their price gauging isnt enough, the internet is spotty at best, their...
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1 comment
Anonymous
#1328880

Pay your bill and maybe you won't have a problem... just sayin

Review
#1046727 Review #1046727 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality
1.0
Details
I have never been offered or provided any credits for down time. Service drops at least once a day. I reported to the FCC, was assigned a Comcast person who said she'd call me back, and hasnt. She gave me a phone number that has no voice mail. Patricia at 212 731...
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1 comment
Anonymous
#1328891

I talk to people all day long that talk about all the money they are losing because they work from home or have a home business but they have a residential accout. Get a business account

Review
#1042827 Review #1042827 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality

Comcast - Wow! Amazing service!

1.0
Details
I really hope you're happy with yourselves, you have probably the worst internet service I have ever witnessed. I sincerely hope and pray that you all stop what you're doing and find something else to do. Have a wonderful night (surprised that this wasn't helpful? Now you know how we all feel)
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Review
#1041736 Review #1041736 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality

Comcast Internet Service Review

1.3
Details
My internet does not work properly. Been through two chats and phone calls. I AM WILLING TO PAY GOR A SERVICE CALL!!! They are no help. I'm probably going to cancel and pay the penalty...they don't care. They win ...I lose...for now.
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Review
#1036328 Review #1036328 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality

Comcast Internet Service Review

1.0
Details
The worst company ever Sorst speed internet Horrible customer service experience Stay away from this company
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Review
#1029405 Review #1029405 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality