Product: Comcast Internet Plus Bundle Clear all filters (2 of 2 reviews match)
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Comcast in Philadelphia, Pennsylvania - 80% Price Increase

2.0
Details
Comcast is still offering my 60mbps internet and phone bundle to new customers in my area for 49.99. 13 months ago that is what I was paying due to documented medical hardships with both of my children. After countless phone calls, a BBB complaint and an FCC complaint, I am now paying a "discounted" price of $89.99. I offered to pay 64.99 for the package, and they refused. I ran it up the flag pole in corporate as far as I can. Just because I'm not a new customer and in a more financially stable position than I was 2 years ago does not mean I should get raped with an 80% increase. Comcast, that's just not right! Why can't this company be normal like other companies and raise the price 2% every year instead of trying to be so greedy!
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Review
#1668823 Review #1668823 is a subjective opinion of poster.
Service
Comcast Internet Plus Bundle
Pros
  • Good speed when it works
Cons
  • Total lack of customer service
  • Virtually a monopoly in our area
  • Good speed when it works
Reason of review
Pricing issue
Preferred solution
Price reduction
Tags
  • changing prices
1.3
Details
Comcast - False Advertising
I signed up for services because the area we live in does not support Uverse (we were happy customers for years).Saw this ad for 12 month service for $44.99 basic cable and net w/HBO. Also if we sign up for autopay and paperless invoice we would receive $5 discount per...
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1 comment
Anonymous
#1554371

Comcast is horrible!! I am a single retired woman and my xfinity package just went up to $180.

I called and cancelled it all. Then had 2nd thoughts and called to just get internet only. Was offered a total package for $94.99 with home phone and all taxes and fees included. I accepted!

Now they can't find any documentation and I've talked to many people there in last few days to get them to listen to that conversation that they recorded and agree that it was a verbal contract. Each person takes so much time.

Asking my name., Address, what services i like...bullshit stuff and I've spent hours on the phone with them. Now they say it will take maybe 5 days to review that call and get back to me.

Review
#1092126 Review #1092126 is a subjective opinion of poster.
Service
Comcast Internet Plus Bundle
Cons
  • Incompatance of the agent
Reason of review
Poor customer service
Preferred solution
Price reduction