Comcast - Terrible customer service I am going to change to sonic

1.0
Details
Wont connect me to a service representative
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ID
#1946316 Review #1946316 is a subjective opinion of poster.
Service
Comcast Internet Plan

Comcast - Broken cord

Comcast - Broken cord
I really do motknow what happened
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ID
#1921360 Review #1921360 is a subjective opinion of poster.
Service
Comcast Internet Plan
Preferred solution
Deliver product or service ordered

Comcast - New Internet service and cable

Am trying to set up new device need speak to a angent need new service am new costomer
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ID
#1909422 Review #1909422 is a subjective opinion of poster.
Location
Huntsville, Alabama
Service
Comcast Internet Plan
Preferred solution
Price reduction

Comcast - Wi won't connect on my front porch

1.0
Details
Said my phone number doesnt match whats on file.
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ID
#1877011 Review #1877011 is a subjective opinion of poster.
Location
Fernandina Beach, Florida
Service
Comcast Internet Plan
Preferred solution
Get WiFi on my front porch

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Verified Reviewer

Comcast - Billing dispute

Why was I changed 68.00 for my internet service. Last month it was 30.00.

User's recommendation: Check pricing.

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ID
#1855949 Review #1855949 is a subjective opinion of poster.
Service
Comcast Internet Plan
Pros
  • Speed of internet access
Preferred solution
Price reduction

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Verified Reviewer

Comcast - Refund

4.4
Details
Unable to speak with agent. Overcharged by $15, have asked for refund twice already, was told it was coming since Jan, but have not received refund yet. Third attempt today met with over an hour wait time to speak with rep. Frustrating.
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ID
#1839389 Review #1839389 is a subjective opinion of poster.
Location
Northeast Jefferson, Colorado
Service
Comcast Internet Plan
Pros
  • Very reliable cable tv and internet
Cons
  • Overcharged
Loss
$15
Preferred solution
Full refund

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Verified Reviewer

Comcast - To get something done

1.0
Details
Comcast - To get something done
Comcast - To get something done
The main underground line is not working on my street so after the third technician came out he check two more on my street and finally went behind my house to the one on the vacant lot and ran a cable from there to my house out of that hookup and got us cable. Had only one call from a supervisor and the Comcast construction supervisor on the update of getting it fixed. This is after a week of not having it temporarily hooked up. It been almost three weeks and not a word. Not exceptable for the price we pay. Lets see if they respond or just dont care. Thanks
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ID
#1839152 Review #1839152 is a subjective opinion of poster.
Service
Comcast Internet Plan
Preferred solution
Get it fixed please

Comcast - My internet

I need a modem!! Im paying for internet that I dont have!
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ID
#1831791 Review #1831791 is a subjective opinion of poster.
Service
Comcast Internet Plan
Cons
  • No service or communication from comcast
Preferred solution
Let the company propose a solution

Comcast - Internet rates

2.4
Details
My internet rates jumped from 49.99 a month to 79.99 a month looking for different services with better rates. Wtf
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ID
#1490622 Review #1490622 is a subjective opinion of poster.
Service
Comcast Internet Plan
Pros
  • Changing to direct in feb 2017
Cons
  • Fraudulent billing practices
Reason of review
Pricing issue
Preferred solution
Price reduction

Comcast Reviews

  1. 837 reviews
  2. 357 reviews
  3. 131 reviews
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  5. 23 reviews
Comcast reviews
2.2
Details
So the 1st issue I had was when I 1st started service. There was an issue with how THEY set up the wiring in my unit, so they had to send someone to fix it. Charged me $50 to fix their screwup, even though the lady told me I wouldnt be charged. Called them 5 or 6 times...
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ID
#1458106 Review #1458106 is a subjective opinion of poster.
Service
Comcast Internet Plan
Reason of review
Pricing issue
3.2
Details
I will immediately terminate my triple play by removing my phone (which I need) and internet services. I plan to order a basic comcast plan until I speak with other companies to changeover. You can dupe millions, for millions, without me. I am so hurt by this that I...
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1 comment
maria B
#1626331

and I would protest with you, if you are in Portland, Oregon . If you are , lets get our rain gear on and get out there . I"m got my walker on wheels , the kind with the seat , so I"m ready to go .

ID
#1394013 Review #1394013 is a subjective opinion of poster.
Location
Bolingbrook, Illinois
Service
Comcast Internet Plan
Cons
  • Being duped over billing
Reason of review
Problems with payment
Preferred solution
Price reduction
1.0
Details
Well let's just start by saying the complex I live in demands you get Comcast for cable. In lawrenceville Georgia and all surrounding areas of Atlanta Georgia makes the demand of what cable company you are to have and is not good for residents. This is the land of the...
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ID
#1183595 Review #1183595 is a subjective opinion of poster.
Service
Comcast Internet Plan
Reason of review
Pricing issue

Comcast - WORST CUSTOMER SERVICE EVER

I have had Comcast agents lie to me, give me a certain price for the internet and end up overcharging me for their service (MULTIPLE TIMES), and send me equipment after I specifically said I did not need them and then charged me for the equipment. WORST OF ALL, when I tried cancelling the service, they somehow convinced me to put my account on seasonal suspension for $7/month and then did not tell me when they took out the seasonal suspension from my account and charged me $20 for "PARTIAL CHARGES." I specifically asked the customer service rep, who convinced me to put my account on seasonal suspension, if there was going to be extra charges and she said NO. They always do this crap. I have spend AT LEAST 20 hours on the phone just talking to different customer service reps in the past year. SUCH a waste of time and energy. If there is any other internet service in your area besides Comcast, I would go with the other company. NO COMPANY CAN BE THIS BAD.
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ID
#1126252 Review #1126252 is a subjective opinion of poster.
Service
Comcast Internet Plan
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund

Comcast - THE WORST COMPANY EVER!!!

This company bullies its costumers to pay more and more, it does not matter if you don't want streaming super high speed, they force you to pay for it, or leave. If you are a new costumer they might consider an affordable plan, but be prepared because for every reason your cost might jump at least 50 percent!!! Oh, they have a plan called Internet essentials for only 9.95$ but just try to apply, they have a big list of requirement and most likely you are not qualified for that. If you are an existing costumer, you are not qualified, this is just a cover up for self advertisement. Horrible!!!
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ID
#1120069 Review #1120069 is a subjective opinion of poster.
Service
Comcast Internet Plan
Reason of review
Poor customer service

COMCAST IS STEALING MY MONEY

1.0
Details
COMCAST IS THE WORST ISP EVER!!! I have paid and paid and paid and my balance just keeps going up. They tell me they returned payment even though they never return the payment! Thieves! Comcast tells me to call my bank and my bank says that Comcast took the payment and never returned it. My bank even stated I wasn't the first person to fall victim to Comcast STEALING. Every time I go to a store or call they tell me they are unable to resolve my issue and direct me to someone else. They will turn my service back on for the time being just to get me off the phone or out of the store. So I have service for a day or 2 then it goes off again and i'm back to square 1. My bill is now up to $454!!! Eventho I have made a payment of $124.96 2 times a month for the last 3 months ($749.76 HMM I'M NOT A MATHEMATICAL GENIUS BUT I SEE AN ISSUE HERE). Not to mention every time they reinstate my service they charge me reactivation fees even though they admit it is an error on their end. In short they are stealing my money and telling me to take it up with the bank. Moreover, after being transferred 5 times a lady suggested I go to an atm drive out of my way to a store and pay in cash and to remember the employee who I gave the cash to and keep the receipt. Am I buying drugs or paying for an Internet Service Provider??I will not rest until someone can help me. I WILL POST ON EVERY PAGE AND EVERY WEBSITE UNTIL I HAVE AN ACCOUNT CREDIT. Best Regards, Trevor
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ID
#1060061 Review #1060061 is a subjective opinion of poster.
Location
Sacramento, California
Service
Comcast Internet Plan
Cons
  • How they steal peoples hard earned money
Reason of review
Problems with payment
Loss
$2500
Preferred solution
Full refund