Manufacturer: Comcast Category: Internet Plans Clear all filters (12 of 12 reviews match)
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When we moved for Florida, we called Comcast to set up internet service. We work with people that have special needs to provide work for them. I explained to the Comcast Representative that we would like to have the most inexpensive internet setup. He said the least...
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Anonymous

Anonymous The reason this happens...alllllll the time....is because everyone is paid commission on any new LOB's....Lines of Business....TV, internet, voice (land line phone), and XH......

1.0
I didn't like
  • False selling techniques
#942386
Since moving from Florida to Georgia we have been extremely underwhelmed with how different the company is represented and how awful the customer service is. Here in Ga the worst and most absurd policy (that was unheard of when we lived in Fl) is being charged extra...
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1.7
I didn't like
  • Price too high
  • Hidden fees
  • Information between reps is not consistent
#768529
INITIAL SERVICE ISSUES When Comcast service was initially installed it did not work at full guaranteed speed to over 3 months. There were numerous tech visits made and the problem was unresolved. Despite I reported the bandwidth issue is outside of the premise Comcast...
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2.5
#746963
I've been a loyal customer of Comcast for over 5 years. I've been having problems non-stop since I moved on February 2015. I don't understand what has happened to the company but I don't even know how they can stay in business with the horrible service they offer....
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1.0
I liked
  • Old comcast
I didn't like
  • Had to disconnect
  • service
  • Outrageously high prices
#703245
I am not sure if Comcast is inept, dishonest, if they steal from customers, or all of the aforementioned? To begin, it is impossible to speak to one person. You get transferred from one person to another requiring you to start from your name & address each time. ...
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I didn't like
  • Lies about pricing
#676108
Had no usable internet service for over 3 weeks (1/4 meg up and down, yeah 1/4 meg). Of course since the modem could contact home it showed up for 3 weeks even tho it was not usable. Called 800 number to get non-english speaking reps that were totally clueless and...
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1.0
I liked
  • When it works its good
I didn't like
  • Treatment
  • Service dropping
  • Supervisors do not care
#674601
I am a Comcast residential customer, fresh off several phone calls with two different Comcast reps in Billing and, thirdly, a supervisior. The reason I originally called is to inquire about contract renewal pricing, given that I am at the end of my original 12 month...
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2.4
I liked
  • Quality of service
I didn't like
  • Being lied to
#577565
After being notified that my current internet speed through Comcast will no longer be offered, and that I must receive a new modem to accommodate the new higher speed, my month of pain and anger begins. Week 1: I receive the new modem. I'm excited. Modem has issues,...
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Anonymous

Anonymous TRY VER I ZON FIOS WAY BETTER THAN COMCAST

Anonymous

TRY VERIZON wow these people are better too! http://fios.verizon.com/fios-bundles.html?s_clid=f80075a55d25579941e3b762bff8cf17&CMP=KNC-CON_2013-Q4_RV-RVP-PS_0001&gclid=CjwKEAjw1_K...

We have not heard back from Comcast. We emailed marta_gardner@cable.comcast.com on 6/25/2014 and 7/1/2014. Today is 7/16/2014 we emailed again. We have been very patient considering we are midway through July and the issues regarding sexual harassment, loss of Internet...
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Early this year a couple of high pressure sales guys came to my house selling a system that they promised would save me $30.00 a month with no change to my equipment. They said they would supply a SD TV receiver that I did not have to use if I did not want to. They...
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