Comcast - Internet

1.8
Details
I need to talk to someone about my internet options.
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ID
#2164059 Review #2164059 is a subjective opinion of poster.
Service
Comcast Internet Plan
Preferred solution
Internet uphrade

Comcast - Billing questions

Comcast - Billing questions
Hi. I was charged $107 for some services that I didn't sign up for and I have canceled my services as of August 8th, 2020. Please refund my money.
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ID
#2137417 Review #2137417 is a subjective opinion of poster.
Location
Fife, Washington
Service
Comcast Internet Plan
Loss
$108
Preferred solution
Full refund

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Verified Reviewer

Comcast - Billing

1.0
Details
Comcast - Billing
They told me my bill was paid for service and lied, had me waste my time driving around to pick up equipment and wouldn't give it to me was to get a call back from a supervisor, I never received a call very poor customer service and incompetent workers who don't know how to do there job, I'm out of $250 dollars that I can't get back for my kids school, you guy SUCK! We are in a middle of a pandemic and you came and took $225 from our house hold!

User's recommendation: Heck no! Wouldn't recommend to Eaten himself.

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ID
#2129235 Review #2129235 is a subjective opinion of poster.
Location
Tacoma, Washington
Service
Comcast Internet Plan
Loss
$225
Preferred solution
Full refund

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Verified Reviewer

Comcast - My bill went from $37.99 to $90.90 when my plan ended

1.0
Details
Update by user Aug 20

Thanks for being the worst at what you do . Comcast forced me to go with another company ziply fiber where I discovered faster internet communication and no charge for going over data plan because the don't have one so far they are way better than Comcast .

Original review posted by user Jul 21
Price gouging they sent me an email stating that due to COVID19 they weren't charged from early may to late June instead I got a big fat $55.00 increase every month. My bill went from $37.99 to $90.90 with no warning just thanks for your payment.

User's recommendation: Don't trust comcast.

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ID
#2070233 Review #2070233 is a subjective opinion of poster.
Location
Hillsboro, Oregon
Service
Comcast Internet Plan
Cons
  • Service and honest billing practices
Loss
$55

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Verified Reviewer

Comcast - NO INTERNET

1.9
Details
My service is in and out and i am having trouble getting a signal
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ID
#2034327 Review #2034327 is a subjective opinion of poster.
Location
Springfield, Massachusetts
Service
Comcast Internet Plan
Pros
  • Price
Cons
  • Weak service
Preferred solution
Let the company propose a solution

Comcast - Internet

My internet is not working from February,2020 until now I call many times to costumer service but they kept telling me they will fix it but they never did the bad thing is Comcasts it was charged me every month for the internet That I didnt used for , February,March , April,May and June . It is a shame taking my money without giving the service.
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ID
#1990360 Review #1990360 is a subjective opinion of poster.
Service
Comcast Internet Plan
Loss
$380
Preferred solution
Full refund

Comcast - I don't have internet

1.0
Details
I'm disappointed with Comcast I have to many issues with them in my area is too often that we be out of internet.

User's recommendation: Comcast is to expensive and the service is not that good in my area have to many issue and to often I don't have internet.

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ID
#1985317 Review #1985317 is a subjective opinion of poster.
Service
Comcast Internet Plan
Preferred solution
Price reduction

Comcast - Billing

1.0
Details
Yall change me extra for what? My bill is $9.99 A month why yall keeping talking extra money in my account I need back, is corona right now why yall doing this to A customer that been with yall for a long time
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ID
#1978011 Review #1978011 is a subjective opinion of poster.
Service
Comcast Internet Plan
Loss
$15
Preferred solution
Full refund

Comcast - Terrible customer service I am going to change to sonic

1.0
Details
Wont connect me to a service representative
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ID
#1946316 Review #1946316 is a subjective opinion of poster.
Service
Comcast Internet Plan

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Comcast - New Internet service and cable

Am trying to set up new device need speak to a angent need new service am new costomer
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ID
#1909422 Review #1909422 is a subjective opinion of poster.
Location
Huntsville, Alabama
Service
Comcast Internet Plan
Preferred solution
Price reduction

Comcast - Wi won't connect on my front porch

1.0
Details
Said my phone number doesnt match whats on file.
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ID
#1877011 Review #1877011 is a subjective opinion of poster.
Location
Fernandina Beach, Florida
Service
Comcast Internet Plan
Preferred solution
Get WiFi on my front porch

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Verified Reviewer

Comcast - Billing dispute

Why was I changed 68.00 for my internet service. Last month it was 30.00.

User's recommendation: Check pricing.

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ID
#1855949 Review #1855949 is a subjective opinion of poster.
Service
Comcast Internet Plan
Pros
  • Speed of internet access
Preferred solution
Price reduction

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Verified Reviewer

Comcast - Refund

4.4
Details
Unable to speak with agent. Overcharged by $15, have asked for refund twice already, was told it was coming since Jan, but have not received refund yet. Third attempt today met with over an hour wait time to speak with rep. Frustrating.
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ID
#1839389 Review #1839389 is a subjective opinion of poster.
Location
Northeast Jefferson, Colorado
Service
Comcast Internet Plan
Pros
  • Very reliable cable tv and internet
Cons
  • Overcharged
Loss
$15
Preferred solution
Full refund

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Verified Reviewer

Comcast - To get something done

1.0
Details
Comcast - To get something done
Comcast - To get something done
The main underground line is not working on my street so after the third technician came out he check two more on my street and finally went behind my house to the one on the vacant lot and ran a cable from there to my house out of that hookup and got us cable. Had only one call from a supervisor and the Comcast construction supervisor on the update of getting it fixed. This is after a week of not having it temporarily hooked up. It been almost three weeks and not a word. Not exceptable for the price we pay. Lets see if they respond or just dont care. Thanks
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ID
#1839152 Review #1839152 is a subjective opinion of poster.
Service
Comcast Internet Plan
Preferred solution
Get it fixed please

Comcast - My internet

I need a modem!! Im paying for internet that I dont have!
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ID
#1831791 Review #1831791 is a subjective opinion of poster.
Service
Comcast Internet Plan
Cons
  • No service or communication from comcast
Preferred solution
Let the company propose a solution