Our broadband internet with Comcast has been down for 2 full days now. Sometimes it will come up but cant do this, can do that...slow as ***.
So, we start calling and get the automated Customer No Service says we have issues in our areas and that the techs are aware of the problem and our service should be restored by (1st time) 1Pm, (2nd Time) 7PM, (3rd Time) 2AM, NOW the 4th call says it will be midnight. What the heck is going on with this company? This isn't the first time. I actually got hold of a live person that has VERY minimal information.
Why do they not tell these people what the REAL issue is so they can relate that to customers?
COMCAST DOES NOT CARE, period. All they want is that money coming in every month and could care less whether we have internet or not. AND, cant get broadband from anyone else.
I assume if anyone from Comcast reads this they are laughing right now...and all the way to the bank tomorrow. THIS COMPANY BLOWS and should be disbanded by the FCC.
Product or Service Mentioned: Comcast Internet Service.