We have a time-share in the Sarasota area in Florida. This past fall management of some 40 units were told that they had to convert to DTA boxes as mandated by FCC in order to convert the digital signal to an analog signal. Our option was to install two DTA boxes in every unit (one for each TV) a total of 80 boxes or instead install one multi DTA or MDTA for the entire complex. Management had the MTDA box installed at a cost of about $10,000 under the impression that the MDTA box could be up graded from expanded basic services to the next digital starter level or the separate individual boxes could be rented by unit owners who wished to pay for the additional service.
Unfortunately Comcast has recently informed management that the MDTA box cannot be up graded to provide the extra service which would include channels of MSNBC, History, C Span 2 and 3, and several other channels. Also with the MDTA box in place it is not possible for unit owners to rent a box to upgrade their TV's in there unit. The only solution suggested by Comcast is to remove the MDTA and install a DTA box on every TV. That would enable unit owners to rent an additional box to get additional channels.
This is like going back to the horse and buggy days. We cannot get digital service and cannot expand the service unless we eliminate and scrap the $10,000 MDTA and put at least two digital boxes on each TV. The situation is unbelievable especially when the Comcast basic expanded package is so limited and their lack of technology makes it almost impossible to expand the services.
Product or Service Mentioned: Comcast Tv Service.