Comcast installation appointments not kept after they were confirmed multiple times. Then the dispatcher claims that they had no service scheduled and when I called him on the lie he let me sit on the phone for approximately 30 minutes until I find out that they contract these services to Advance Cable Technologies.
When I spoke to their dispatcher he played like he knew nothing. What a bunch of incompetent dispatchers and supervisors in the Sugar Land Texas region.
What made the situation even worse is that we had computer people here waiting to hook up and they had to leave along with a bill for a hundred dollars because I did not cancel their service two days in advance. Thank you Junior whose id number is 7685 for all of the non-service.
Product or Service Mentioned: Comcast Installation.