Product: Comcast Installation Clear all filters (0 of 157 reviews match)
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I have been trying to get internet and tv service at my new home. We were initially told that a service person would have to be sent out to confirm that the house existed and that there was a line to the house. When the install was finally set up the technician who...
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1.0
Product
Comcast Installation
#727653
The worth phone customer service COMCAST had. I've been transfer different departments, also two of them hang up my call. I am a new customer just sign with them, this is kind joke. First when the installation guys come, they just told me they cannot installed cable,...
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2.3
Product
Comcast Installation
I liked
  • Speed of the internet services
I didn't like
  • Customer service and lies
  • Being locked into packages
  • Phone representives
#696281
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Comcast Installation Review

Comcast treats their customers horribly. They have lied to us multiple times about coming to our home to set up cable/wifi. And, it takes over 1.5 hours just to get a representative initially on the phone! I can understand why so many are switching to AT&T. Comcast should be ashamed about how they treat people.
1.0
Details
Customer service
Diversity of Products or Services
Product
Comcast Installation
#694302
Called Comcast on 7/28/15 to set up new account for cable and internet and as of 8/24/15, we had not received any equipment or installation. An installer stopped by on 8/6/15, dug around the utilities to test signal strength and said a maintenance guy will have to...
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1.0
Sharpsburg, Georgia
Product
Comcast Installation
I didn't like
  • Poor customer service
  • Management avoids resolving issues
#689121
At this point I will never give Comcast another dime of my money. My service was suppose to start Sunday, August 16th, 2015. Supposedly a technician came to my townhome, called while he/she was sitting in front of my address and called. I missed the call, it was after...
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1.0
Product
Comcast Installation
#684908
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Comcast - Installation Review from Punta Gorda, Florida

So I booked over a month in advance for a new install for my FL home. Got the phone confirmation the day before from Comcast. Well, no one showed, no one called. I called them and was told another hour as he was delayed at another job. Still a no show. I called them again and she wanted to rebook for a few weeks away and I told her I would be back home in MA. She fit me in the next morning at 8 am. Guess what, yep, another NO SHOW. So forget Comcast.....
Product
Comcast Installation
#673733
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Comcast Installation Review

Moved down to Florida called them before I got down here I rely on internet for my job and they came out and looked at my lines said one needed to be renewed waited for it and then after it was fixed stated that iI must wait *** near a week and a half and was not placed on emergency install and its the only half *** poor connection down here, charter needs to expand very disappointed in comcast
Product
Comcast Installation
#667072
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Comcast Installation Review

I have never experienced such horrible curomer service. They false advertise and the hidden fees for installation are enormous! A 39.95 istallation is actuslly 79.95. The 39.95 is jyst for a tech to walk in your home. Do they tell you this?? No. When you call, they talk down to you. It doesnt matter if you are nice, they are not.
1.0
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Customer service
Diversity of Products or Services
Price Affordability
Owens Cross Roads, Alabama
Product
Comcast Installation
#648926
Comcast in East Orange NJ is the worst cable company. Nothing they say they will do is ever true. I had to reschedule a simple installation more than 5 times before someone showed up. Reps always promise you that they are making notes on the account but never do. One...
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Product
Comcast Installation
#645743
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Comcast - Installation Review from Olathe, Kansas

I ordered cable from Comcast had to wait 2 weeks before they could come out and then the day they came they didn't even hook up my cable because he was worried about the animals down stairs in which they are all in cages and his excuse was that it was going to take 8 hours to do the job and now I have to wait another 2 weeks before they will send another tech out to hook up our cable.. They said they was going to put me on the priority list but I still have not heard nothing on the appointment
Product
Comcast Installation
#645484