Product: Comcast Installation Clear all filters (0 of 157 reviews match)
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Comcast - We were warned

Comcast has provided adequate internet service for years. In order to get Nomorobo, we switched phone service to comcast as well. SURE ENOUGH, service sucks. Technician didn't finish the installation, we got a fake repair date two days later, he didn't show up, and the phone service person we called 6 hours later was not smart enough to understand the problem. We knew Comcast had a *** REPUTATION and now we are adding our voices to it. Further updates as events warrant.
Product
Comcast Installation
#809729
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Comcast - Installation Review from Pompano Beach, Florida

Worst company of cable service, phone customer service ever. They charge you for installation and if the cable doesn't work at your place they will charge you again as a installation fee. Have months having this problems with them and on the phone they will hang up on you. They sent me to collections even if you want to pay the customer service on the phone is crappy. Never again with this crappy company
Product
Comcast Installation
#807636
I would NEVER recommend COMCAST to anyone. This is the absolute WORST COMPANY ever. When I initially set my account up, I spoke with a representative and they lied about when they would come hook my cable up so I was without cable for almost 2 weeks. The customer...
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Anonymous
Tarv Jr

I agree with you totally. I let them run a cable across my front yard so my neighbor could get their cable. Should have gone with my first instinct and told them no. Bad exper...

1.0
Product
Comcast Installation
I didn't like
  • No professionalism and poor customer service
#806273
Comcast is so full of ***. They told me 44 for my bill plan. Then it's 61. Never mind the fact I was charged twice for installation. Then when I call corporate they are telling me the noted that were made. I said that's wrong listen to the call. Oh it too far back....
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2.0
Product
Comcast Installation
#795309
WE WANTED TO ADD A EXTRA TV THE TEC CAME OUT AND SAID HE WOULD NOT GO IN THE ATTIC TO INSTALL THE OUT CORRECT SAID I HAD TO HIRE A PRIVATE CONTRACTOR WE HAD AN EXHISTING ANTENNA OUTLET IN THE ROOM ON THE END OF THE HOUSE NEEDING THE OUTLET THEY REFUSED TO RUN THE...
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Anonymous
Anonymous

Learn how to write and spell. Hopefully you don't speak the way you write.

1.0
Product
Comcast Installation
I didn't like
  • Instulation
#791770
To: brian_roberts@comcast.com Sent: 1/27/2016 12:09:20 P.M. Eastern Standard Time Subj: WORST SERVICE EVER!!!!!!!!! FOR INSTALLATION Mr. Roberts, We had a salesman show up at our door on 11/12/15 for a triple hook up. We signed up for the special at $99.00 a month. ...
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1.0
Product
Comcast Installation
#778651
We ordered both tv and internet service. So we waited close to a month for the tech to arrive. He arrived today!! He was not only ho hum so was his attitude. He clearly did want to be here. Yes it was rainy so what. Thats his job. He used every excuse not to the...
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1.0
Product
Comcast Installation
#749091
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Comcast - Bad customer service

I moved to a brand new apartment building. There was no Comcast service for over 2 weeks. When Comcast was finally available, I called to make an installation appointment. I was told it would be December 9th, but my account said December 15th. Now my account says I have nothing scheduled at all! What on earth is going on?! I am so fed up, but have to keep Comcast (or pay their ridiculously high fee) until 2017. After that, I will definitely be changing providers.
Product
Comcast Installation
#745076
We had an appointment to install a 2nd business line on Oct 13th. The tech came out to do the installation walked back and forth for about 3 minutes to determine we needed to have someone come to run the wiring and they would be here on Oct 15th by 5pm. No one showed...
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Product
Comcast Installation
I didn't like
  • Service
  • Customer service
  • Supervisors do not care
#740237
Was on the phone for over three hours to try and reach a resolution with a rep and a supervisor. They left 2 HD/DVR boxes in the apartment I moved into and were going to make me pay for a service rep to come out and collect their boxes and bring the basic box I was...
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Anonymous
Anonymous

there is no way they can lock the boxes to a wall.......doesnt makes sense

Product
Comcast Installation
#728989