Product: Comcast Installation Clear all filters (158 of 158 reviews match)
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Comcast - Damaged mailbox

On December 18, 2018 at approximately 6:30 pm, I spoke with two gentlemen who were installing wire on the utility pole on the property of 7366 Old Brownsville Road. I spoke to them. They stated their names were Joe and Darius. At the time two large Comcast trucks were near my maillbox. I looked at my mailbox and it was fine. I left and returned at 9:30 pm, to find my mailbox had been damaged. It looked as a crane or a heavy object landed on my mailbox. I would like Comcast to pay for the damages to my mailbox. You can reach me at kelvinbhart@gmail.com.
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Comcast Installation
#1427780
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We have complained 4 times now about installation of new cameras to add to our Comcast security. We have had 3 service visits and none have completed the i stalk toon of the cameras. The first man said he needed a surge protector but didn’t have one. We weren’t...
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Comcast Installation
#1227131
Comcast (Xfinity) said that I did not have a ticket set-up. The email I received said that I would receive a call within 24 hours of getting the “We’ve-Received-Your-Order,-Thank-you!” email. Actually, I should’ve called and checked on things (I was told). Ok. My bad....
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Comcast Installation
#1121859

Comcast - Terrible installation commitment.

I have been scheduled for two iNstall appointments and NO ONE HAS SHOWN UP OR CALLED! WHEN I REACHED A REP THEY SCHEDULED ME FOR A WEEK LATER! I am totally disgusted with the customer service and install guarantee! I am a new customer and I thinking twice about using Comcast! ANGRY!
1.2
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Comcast Installation
#1090846
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Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Had Comcast cable installed. Installation was not safe; the cable hung to low and the outside wall installation went across the entrance stairway for someone to trip over. H. Schmitz call several time over 3 weeks but got the run around saying it was fixed. (which it...
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Comcast Installation
#1076078
We went to Comcast to save money. Opposite effect! First they fried our phone system by installing their equipment wrong and backfeedng the signal. Then they refused to take responsibility and referred me to their subcontractor. Then it took over a week to get our...
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1.0
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Comcast Installation
I didn't like
  • Deceptive practices
  • Clueless people
  • Complete lack of customer service
#1061918
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Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
Comcast - Horrible installation
I have a rental and the new tenants brought Comcast in. My issue is with the installation. I have no idea about the Comcast service. After the initial install (see attached images) an employee of Comcast came out and reinstalled the proper way but the damage had been...
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Anonymous
Anonymous

I recognize those pictures. I would know Comcast’s work anywhere!

Anonymous
Gary C

Time to break up the great Comcrap/NBC monopoly

Product
Comcast Installation
#1051848

Comcast - STRAIGHT OUT WILL LIE TO YOU !

i called to get service . and told the person on other end to please just give me 1 price, don't give me price then keep adding stuff . i repeated myself 3 times , and was gave a price . i ask is that tax , title , license . she said no there is your state tax on top of that . so i said ok .now that price was $119.99 $109.00 (service)+10.00 (box ) + tax . i said ok that sounds good . but wait there is also a 50.00 installation fee so once again i said ok now is that the told cost . (answer) yes sir . ok then go ahead . she then said told is sir $169.99 + tax first mo. then $119.00 + tax . ok but did not add 1 more penny . (answer) no sir that is it . not 10 words later of sir there is a $15.00 charge also . on top of the $169.00 . so we are now at $184.00 . *** NO ! watch out this company will try every thing they can to over charge you and lie to you. think about it if i was lied to all them time before service what do you think it would be like after they got your money !
Product
Comcast Installation
#943212
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Resolved

Resolved: Comcast - Not off to a good start!!

Not Happy at all right now Comcast. First of all your technician comes out says he can't put the service in because trees are in his way, but the trees he was asking me to cut did not seem to block him so he couldn't get me a temporary service. So first chance I get I cut them that was yesterday. Also in the mean time I receieve a bill? For What? I have nothing but I dumb app that is wrong!!! So I call back they say ok we will have someone tomorrow. I am like awesome. So I schedule the appointment then I watch my app. At first it said 1-5 then it changed to 4:30 - 5 so I am like cool I can just leave work early and meet them. Then I get a phone call at like 1:28 and 8 mins later I call right back and they resechedule me for Thursday!!!! Are you kidding the guy that I scheduled with didn't even say I had to be there? It is a temporary service why cant they hook it up while they are there and I will test it later. Yall really have some lazy technicians if you ask me. They look for any excuse to move to the next house!!! Sick of this! I understand yall are busy but I cant *** work for a four hour period, why cant you call while they are at the house????
2.9
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Product
Comcast Installation
I didn't like
  • Wait time
#922270
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Comcast Installation Review

Worst Experience ever!!! I was lied to and given the runaround for too long. Never even received the installation!! I'm taking my money to another company rather than deal with this headache.
1.0
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Comcast Installation
#821276
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