Product: Comcast Installation Clear all filters (0 of 157 reviews match)
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Buyer beware. Salesman will say anything to get you signed up. Majority of what he said was lies. Said there would be no charges for installation, actual changes were ~$160. Said our monthly bill would be ~$125, actual bill was ~$190. On top of all this, the bill is...
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1.0
Product
Comcast Installation
#580793
Do not ever ever ever get this product. After a 12 hour installation on a house prewired for security systems everything is false advertising. The cameras have a 10 second delay from entryway to monitor. Commercials watching a sleeping baby is false advertising. Baby...
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Product
Comcast Installation
#570450

We have currently had three techs at our house In the last five days, three dinners disrupted, they got in my attic and had insulation on their shoes (made a mess). All three had a different solution to a problem they created, an upgrade for HBO and STARZ. Finally we...
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1.5
Product
Comcast Installation
I didn't like
  • Customer service
  • Lies
  • Service
#570240
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Comcast - Installation Review from Baltimore, Maryland

I ordered service to my apartment and the rep number one came an hour kate because he was "stuck" at another job. Then soon after he came he barely spoke English and then said he could not install the internet service because he was not sure if a cable line was working or not. After calling the rep I verified there was no service and the tech still refused. Very incompetent and made it harder to just stall service than it need to be because I didnt have their cable service.
1.5
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Customer service
Product
Comcast Installation
#569429
Comcast is without any doubt the worst customer care i have ever experience. I end up speaking and explaining same thing to minimum 4 people and no resolution.. Got charged for internet installation while my internet itlsef was not workin!!! Such a pathetic company!!!!
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Anonymous
Anonymous

Comcast was the worst experience of my life. Still waiting three weeks for a simple install. They screwed up my appointment three times and no way to contact technician who ne...

Product
Comcast Installation
#562236
I signed up for service which was going to cost $129 total monthly. They said free installation. I have had service for 10 weeks & my bill is $719. The upped the monthly amount by $30. They charged me for installation. Wi-fi wasn't working right & it took...
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Product
Comcast Installation
#557599
They don't care at all out their customers. Promotion was up. They called and offered me new service. Spent an hour negotiating a new deal. Then Missed 3 installation appointments. They never even called to say they weren't coming. Spent over an hour on hold to...
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Anonymous
Anonymous

Same exact issue with me. Had appointment this morning for double play service between 8-10. Installer call me at 11 and say he was behind, and it would take another hour, we ...

3.0
Product
Comcast Installation
I didn't like
  • Customer service
#555685
My Comcast customer experience today: I ordered a bundle package with a two-year contract (it was a nice one, around $200.00 per month) that was supposed to be installed between 8:00 - 9:00 AM this morning. I got to the residence before 7:30 AM and waited three...
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2.0
Product
Comcast Installation
I didn't like
  • Installer did not show up
#550190
We called for installation on Friday. Tech showed up and had no idea what he was doing, he spent 5 hours here then said he would be back at 10am the next day to finish. At 11:30 Saturday he was a no show, so we began to contact him on his cell. He said he was sent...
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1.8
Product
Comcast Installation
#548664
Had the same problem of one tech having to come out to totally redo installation the first tech royally screwed up. Wires were loose, the router was 'fried'(the words of the 2nd tech), had no phone service for five days. Seriously, where do they dig up some of these...
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2.2
Product
Comcast Installation
#548086