Richmond, Virginia
Not resolved
Customer service
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1 comment

Comcast/Xfinity is a HORRIBLE company. The service is unreliable, the tech are ***.

I had to have 5 tech come in 4 weeks before the service even got off the ground. BEWARE of their fraudulent fees and the $200.00 early termination fee. Their CEO Brian Roberts made 40 MILLION dollars this year up from 36 MILLION from last year, he makes it by screwing us all with their *** service and fees!!! Do not sign up with them you will be SORRY!

You will get reps from foreign countries who do not give a *** about your problem! Go with FIOS as you will be mad and angry and pull your hair out!

Product or Service Mentioned: Comcast Bundle.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Full refund.

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Have it shut off and forget about cable tv and Internet. Go back to dial up Internet and OTA tv.

You will be much more happy in the long run. Then you don't have to worry about how much the CEO got paid.