Had appointment from 8-9 AM to replace TV cable box and repair service...DVR does not work. internet slow. they are all rahrahrah about Infinity but they are worse then ever! Repairman never showed. It is 11:30 I never received a phone call regarding when or if repair will actually arrive at home.
called 3 times...no-one knows what is going on. can't reach service person, don't know where he is....if anyone will ever come....they know absolutely nothing about their own service.
they promise service within allocated time but that has never happened yet. and ironically ...they call to confirm the appt!
HORRIBLE INEFFICIENT DISORGANIZED COMPANY.
Product or Service Mentioned: Comcast Tv Service.