Lanham, Maryland
Not resolved
1 comment

Since 4/7 when they were supposed to reduce my tv channels, Comcast has limited my phone and internet services to 2 hours or less a day. After 2 weeks of complaining they threatened to dig up my yard and driveway.

Their technicians do not arrive during the time period allocated and attempt to not come by either calling the non working number or by calling and hanging up after 1 or 2 rings. When they do come they do not fix the problem. I still have all the tv channels but am without telephone or internet. When I attempted to get service from another provider they would not release my telephone number for another 2 weeks.

I am a 69 year old widow living alone, they seem to think telephone service is not a necessity for me. I am definitely pissed.

Product or Service Mentioned: Comcast Internet Service.

Monetary Loss: $130.

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F R E A K
#136813

:? i don't understand why comcast would do that.

i have been on comcast for almost a year and haven't any problems yet.

try sattelite instead of cable, maybe that'll help. my grandma has been on dish network for years, her only complaint is when its snowing outside she loses reception.

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