I wrote an email to Comcast describing my surprise at the seemingly random charges on my first bill. If there was any competition, maybe people could cancel their accounts and still get basic Internet and TV service.
In any case, my email was never sent because Comcast's website gave an error after I attempted to send it. I'm guessing they don't get a lot of praise so it's kind of nice to cut off all communication with the outside world. I very much hope that legitimate competition surfaces, meaning that businesses will have to be clear about how much they plan to charge for SPECIFIC services. If not, I will nonetheless get rid of Comcast and their sub-par services.
I do not need their *** TV or slow Internet so much that it's worth whatever they feel like charging one month to the next.
Shoot yourself in the foot, Comcast, and die off as soon as there are competitors. No one will put up with your BS in the long run, so cash in now while you can, as much as possible per dissatisfied customer.