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Comcast - Beware

1.0
Details
Comcast - Beware
I wanted to pay Apple bill but things didnt go as I wanted to!!! As I enter the gift card number for payment which I found out later never got there!!! I still owe on my Apple bill!!! As I said before and many it was not the equipment, if you have one Comcast cable line it would be easy to *** into for all sorts of information to obtain!!! Just like this one!!!! I getting tried of getting hacked into and losing!!!!
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ID
#1759369 Review #1759369 is a subjective opinion of poster.
Location
Santa Maria, California
Product
Comcast Gift Card

Comcast - Internet service

Comcast - Internet service
I bought a gift card to pay my Apple account except something happen!!!! I just found out today the payment never got to its destination!!! I still owe the bill on my account and soon will be closed!!! No more account no activity of any kind!!! With that happening why would I need the internet service!!!!! I said before I had hackers on my internet and still no one listens or and no actions taken to guard my account!!!! When will you all do something about this situation or it just might be COMCAST next!!!!!!
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ID
#1759070 Review #1759070 is a subjective opinion of poster.
Product
Comcast Gift Card
Reason of review
Bad quality

Comcast - Lied to

I purchased an iphone December 2018 and was told i would get a rebate card after 90 days of service. Contacted Xfinity in May 2019. Then was told the gift card of $300 was shipped and i would receive it in 7 to 10 business days. Contacted xfinity and they told i would not get it due to not porting a number. This was not what i was told later in May.
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ID
#1539728 Review #1539728 is a subjective opinion of poster.
Location
Newcomb, Arkansas
Product
Comcast Gift Card
It’s been been 8 months and still no gift card. I’ve called and contacted the rewards center multiple times. It said shipped and under details pending fulfillment. Now it magically updated to shipped in Dec. I’ve watched the mail. It’s never been received. Don’t say...
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2 comments
Anonymous
#1812339

You are not the only one its happening too just so you know I am encountering the same problem and they should be monitored cause its false advertising

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ID
#1487502 Review #1487502 is a subjective opinion of poster.
Location
Champaign, Illinois
Product
Comcast Gift Card
Reason of review
Problem with delivery

Comcast - Not the worst not the best

2.2
Details
There’s not many options in my area that has bundles with cable, internet and telephone. Comcast is one then direct tv has a option to discount internet and phone with AT&T. Then Dishnetwork has no bundle options and Verizion Fios isn’t available in my area. So I went with Xfinity after I finished my Direct tv contract. It’s roughly $140 a month for cable, internet and telephone so it’s not to bad. Only issue is I enrolled in the stupid paperless billing to save few dollars. Problem is bills sent to the Comcast email provided which I never use or check. So if I have a busy month or week when bills due and I forget to check my comcast account online to see date bills due they automatically shut everything off a day after the payments late. Which I’ve always then instantly paid bill online right away only minutes after it being shut off. Yet they still tag me with fees and charge for shutoff and late bill. I’ve requested multiple times to have the bill emailed to my other email account I check atleast weekly or to switch from the paperless billing back to them mailing me a paper bill I’ll physically see and then will remember due date and when to pay. Which they always then try and convince why I should stick to paperless billing or claim they will send to the Comcast email plus second copy to my secondary email which they never do. And always push the fact, trying to make it seem as a suggestion that I can check my bills due date and amount, plus pay all on my tv using the Comcast cable boxes in my house by going under Xfinity then my account. Which is awesome yay, but the problem being is I’m a busy person and forget to check my comcast email let alone doing it on my tv. All my other bills come in mail which I get a physical bill I need to open and see then right due date and amount on envelope and pin to my fridge which I pass and see daily. I never forget to pay the bills I get in the mail or ever been late on those since I have the envelops with due date and amount tossed in my face everyday when I am in the kitchen and go into fridge. I honestly don’t have a big issue with them but there’s little issues that keep building up. I was also offered a prepaid visa giftcard for $150 from them if I signed up as new customer and got the Xfinity triple bundle pack which I bought and got a 2 year contract as a new customer yet didn’t get anything on the visa giftcard. It was offered before hand then once I got Service they never mentioned it again and when I bring it up I’m just shrugged off and basically it’s ignored I even asked the question. Or I’m told I am not eligible for the Visa card. One rep eventually gave up on ducking my question and gave me a website to go to for me to enter some basic info in to redeem my card if eligible. Finally almost 8 months in having the contract I was told something so I went to this website that was made by Comcast and the Visa giftcard. I entered in my name, address, date I began Comcast Service and started my triple pack HD bundle, and few other random questions. After everything a message appeared telling me I was no longer eligible for the giftcard and regardless the contract I signed and package I got wasn’t part of the promotion going on yet I still have the Email I received showing the ad for a Visa card of $150 specifically for if the triple pack was bought and contracted by new customer for 2 years and after 6 months Service with no cancelation a Visa card would be received. I never once had Comcast Service in my name so I was absolutely a new customer. It was way over the 6 months period and I didn’t plan on canceling. And at that time I wasn’t ever late on a payment, except once which it was only a day past due date so Service never was inturupted or shut off due to non payment. I laugh now when I get letters in the mail from Comcast showing a fake little cardboard Visa giftcard saying they’ll give me one for some amount if I upgrade my package or add on their home security system. Recently I got one for if I dropped my current cell service and added their new service to my bundled pack. I’ve seen to many stories of customers being promised these Visa cards if they upgraded or signed contract and then they either became not eligible for some reason or just flat out never received the card in mail. Comcast should have to reimburse customers they lured in with the amount of giftcard that claimed would give then had excuses once it was their time of the deal to pitch in. People typically end up dead set before moving or switching if so on a Service. If I planned to move and I researched all tv, interment and phone companies out in that area and compared prices, what’s included, plus current customers reviews and had decided let’s say Verizion Fios. I wouldn’t change my mind last minute just because Xfinity Comcast decoded send me this letter in the mail saying they’d give me a gift card for under $200 if I signed up for contract with them to get Service with them. They assume people will drop current service or change minds on a Service they’ve planned to begin all because they bribe with giftcards that are worth nothing in today’s world. $150 is not helping me out to to much. Especially gift card that has more fees than anything. Now maybe if they offered the first 2 months free or something like after being a customer for a year/12 months with no cancelation then you’d be eligible for 2 months of free Service. You could choose the two months out of the remaining 12 on contract where they’d apply an adjustment to bill so it would appear as zero balance due for the month so you wouldn’t have to pay. That’s something I’d maybe be interested in knowing id have 2 months worth after a year of having not to pay Comcast bill. Say a year later and I’m into my contract at 17 months and have a finicial emergency/situation pop up and don’t have the extra money to pay my Comcast bill, boom! I was offered 2 free months so I contact them and they make adjustment showing account balance is zero or the adjustments made for the amount of the current bill amount due. That’s way more appealing then a giftcard that they don’t give anyone. And people have caught onto that so Comcast just waste time and paper now sending to others. It’s all over the Internet with customers complaining they never received it and it dates all the way back to 2013. Companies should be sued and it become illegal for them to bribe with offers and then never fulfill them. They get the money they want from new customers then show no “thanks” by giving excuse not to give what was promised and then slowly rise the bills each and every month.
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ID
#1159735 Review #1159735 is a subjective opinion of poster.
Product
Comcast Gift Card
Reason of review
Problem with delivery

Comcast Gift Card Review

1.0
Details
Comcast - Simple Review #1475607743
Comcast online shows that you can get a gift card when signing up for service ... of course so when I called the lady on the phone said that's not correct and that she's been dealing with it all day?! Is that my problem?! Why are you advertising when you can't follow through?! I hate Comcast bs company
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ID
#930887 Review #930887 is a subjective opinion of poster.
Location
Santa Clara, California
Product
Comcast Gift Card
Reason of review
Problem with delivery

Comcast Gift Card Review

1.0
Details
Comcast lies it took over 4 months to get my gift card hole they gave me *** about my bill with I paid every month they bill ahead of time they suck never again
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ID
#730878 Review #730878 is a subjective opinion of poster.
Location
Havertown, Pennsylvania
Product
Comcast Gift Card
Reason of review
Problems with payment

Comcast - Worst Cable Switcging Experience - Ever

1.5
Details
I was a happy cable customer with a Comcast competitor (Zipcode 15001). Comcast had been sending me numerous promotional offers in the Email. One such offer was Xfinity DVR Cable + Performance Internet + $200 gift card + Free Strampix subscription for around $80. I liked this offer and decided to switch. My first bill was $233 with duplicate installation charges, HD technology Fee, Anyroom DVR Service Fee, Broadcast TV Fee, Regional Sports Fee, and Franchisee Fee. This was over $150 more than what was promised. I called the Comcast customer service 3 times and no one was able to help. They said they had no such promotion. I then went to local Comcast office (zipcode 15108) twice where I was told to call the 800 customer service number as they did not have the authority to adjust my bill. I faxed my bill and promotion offer letter twice. It's been 2 months without any resolution. I have not received the $200 gift card or free subscription to Streampix.
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ID
#614569 Review #614569 is a subjective opinion of poster.
Location
Aliquippa, Pennsylvania
Product
Comcast Gift Card
Cons
  • Overbilling and no refunds
Reason of review
Pricing issue
Loss
$450
Preferred solution
Price reduction

Comcast - Promised $150 Gift Card to sign up and NEVER received it!

I was promised a $150 gift card when I signed up and was told to expect it in 2-3 months. I never received it and was told that "you didnt fulfill the verbal agreement to contract" and will not receive one! This is an internal process and no one ever asked to me for a verbal agreement to contract. Comcast has the worst customer service that I've ever experienced in my life and I mean ever! Comcast failed to obtain my verbal agreement and now stating that I failed to complete something that I have no knowledge of. I will be filing a complaint with BBB. This has to stop, they cant continue to provide such horrible customer service and get away with it. I am beyond furious!
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ID
#527383 Review #527383 is a subjective opinion of poster.
Product
Comcast Gift Card

Comcast Reviews

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Comcast reviews

Comcast - Deceptive advertising- would not honor advertised plan

Paducah, Ky. Online offers specifically for Paducah listed my package with a $150.00 Visa gift card w/ 2yr plan. Rep said only $75 showed in system so would have to talk to other reps to get the offer shown online. I spoke with 5 people and NOT ONE would/could help. One even said to call the visa gift card center...Why? They don't ISSUE the cards! They only ship out and service the cards that Comcast tells them to send! I give up. Having had poor service with Comcast in a previous city, I am not surprised at their complete refusal to honor their own website. Wish the FCC would fine them for "bait and switch"
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ID
#515704 Review #515704 is a subjective opinion of poster.
Location
Paducah, Kentucky
Product
Comcast Gift Card
Loss
$75

COMCAST VISA GIFT CARD $300.00 RIP OFF

We were promised by Comcast to change over to them and after 90 days to receive a $300.00 visa gift card. September 12, 2012 changed over, and still have not received the gift card. The number of calls made were ridiculous. I have been charged for service when it is down, and was told they would adjust the bill without calls. They charged me $50 for someone to walk in look at modem when they were supposed to upgrade and made internet faster. HA! HA! HA! I am sure Comcast is laughing their rear ends off as they must do this to all their customers.
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ID
#417448 Review #417448 is a subjective opinion of poster.
Location
Houston, Texas
Product
Comcast Gift Card
Loss
$300

Lied,to get me to sign up for comcast/with gift card offer

i was offered a 300.00 dollar debit/gift card offer when i sign up for comcast, it's been 6 months now and after (3) attemps as well as visiting the office on fruitville rd, and the promise that someone would contact me, it's hasn happen yet...yes, i am pissed, and want to drop the service, comcast cant keep their promised, then why should i, and pay on time every month...so i'll drop the service at the first oppotunity i get,and if they expect early termation fee, the can wait for it, but chances are they'll never get it...i'll ignore them like i'm getting ignored....
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ID
#363956 Review #363956 is a subjective opinion of poster.
Location
Sarasota, Florida
Product
Comcast Gift Card
Loss
$300

Comcast - Never received the 250.00 gift card as promised

In September, 2011 my family relocated to Fishers, IN. 1 month prior to that I went online & ordered Comcast's Triple Play. The very best package they had. Their promo for me doing this was a 250.00 Visa gift card. I called them several times & they referred me to a toll free number. I finally got thru to this 3rd party & was told that they didn't have my file yet. Told me to give it a month Or so & call back! What a Joke!!! I called Comcast in Dec 2011 & a c/s rep told me it would be mailed & I would receive it on Jan 4th 2011 & I'm still waiting! Im getting ready to call them right now. If I don't get My card immediately, I will report them to the FTC! I honestly think This is a racket!! Comcast has no intentions of rewarding these incentives are they would streamline the process to thank their loyal customers!
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ID
#341950 Review #341950 is a subjective opinion of poster.
Location
Arcadia, Indiana
Product
Comcast Gift Card
I signed up with comcast 5 months ago because of a $300 gift card promotion they were running. After calling almost every month to ask about the gift card, today I was told that I am not entitled to the gift card because it was not in the system. I've spent over 6...
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3 comments
Anonymous
#732875

I signed up on-line in Oct 2012 and again in Jan 2013 when comcast sent me another request canceling my first contract; why I don't know; for 149.99 a month for 1 year 179.99 a month for the next year with a $250 prepaid gift card. Trying to get this card is proving extremely difficult, have spoken to 6 people who have told me the rebate request was inputted incorrectly and that they each fixed it, the Executive Customer Relations Dept said I didn't sign my on-line agreement; but I did and copied the form which I am sending to the Attorney General of my state alone with a formal complaint.

I have also filed a complaint with the BBB and will continue to explore any avenue to resolve this matter. :(

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ID
#333500 Review #333500 is a subjective opinion of poster.
Location
Atlanta, Georgia
Product
Comcast Gift Card
Loss
$300

Comcast Gift card rip off

was promise 100 gift card from comcast after 3 month, i call told them i never got gift card , tpld my check site wheresmyrebate status look , site said no record found , i email them told me takes 15-18 busniess days , still never got card !!! i call comcast again told me today after 5 months that iwas few days past due date even thou i paid bill in same month i got get the gift card i was told if i cancel my service i after to pay early termation fee all be warn on false and misleading promotion from comcast
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ID
#330601 Review #330601 is a subjective opinion of poster.
Location
Springfield, Illinois
Product
Comcast Gift Card