Just got off the phone with customer service (15 minutes to get my address correct.) 3rd time with the same problem in 2 years.I get terrible TV reception and no internet."It must be your modem sir" NO!
my tv does not use a modem. They tell me to call technical service and they can fix it over the phone. I call technical service and they say unplug your Modem. already did that.
O.K. we'll send someone in 10 days. This reminds me of Ma Bell in the 60's.
I will be switching to Directv and Vereizon.
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