Comcast in Houston, Texas operates the same way. The HR dept ignores unfairness and discriminatory issues.
. The open door policy is ineffective. The sales managers are highly unskilled in sales training and are desk jockeys. Most of the sales and upper management are clueless to field sales and are just collecting a paycheck.
Most have never knocked a single door before and blame low production results on others. Again. Hr is no help and are the problem of the direct sales dept.
HR have focus group meetings with reps that result in no changes. Do not take this job in Houston Texas unless you are desperate for work.