Comcast doesn't even offer a reach around to the customer. Retail outlets all over the country are pushing customer service and satisfaction to combat competition.
Comcast doesn't have to worry about competition so why even bother offering a decent package at a fair price. Face it quantity doesn't equal quality. Ask yourselves this basic question? Out of a basic cable package how many worthless channels do you either skip over or delete?
Now they have forced us to digital viewing which is slower moving from channel to channel and OH MY another remote to lose and a box that costs us $5.99 more a month so we can watch the same channels we were watching before with no real added benefit to us the consumer.
What a crock.