Product: Comcast Digital Tv Service Clear all filters (4 of 4 reviews match)
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Comcast in Jacksonville, Florida - Deceptive telephone solicitations

2.6
Details
Deceptive telephone solicitations. Call to find out why my bill was higher was told that my contract ended and that I would have to renew my contract to get a lower price told them fine but I wanted to same things that I have right now at the same price as I knew the only raised to keep getting you to sign a one year contract . The next day realized I was missing some of my favorite channels called Comcast and they said oh we’re not renewing them . Well how the heck is that giving me the same exact channels that I had if you’re not renewing show me your best channels ! So come Monday they will receive a phone call to take this bogus crap off my contract and I will be switching to AT&T
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Review
#1566101 Review #1566101 is a subjective opinion of poster.
Service
Comcast Digital Tv Service
Pros
  • Old service plan
Cons
  • Crap i was changed to
Reason of review
Order processing issue
Loss
$300
Preferred solution
Full refund
Tags
  • Comcast Reviews
  • Cable Tv
  • Xfinenty
  • Cumcast

Comcast - Fraudulent increased billing

1.9
Details
One year after switching from Direct Tv to Xfinity, my bill started to increase monthly. What was $124 in April is now $169 monthly. They are claiming my package was all based upon introductory prices, but that is news to me. I would have asked what the future billing would be had I known that. At NO time was I informed that the home phone and the digital preferred package would increase monthly between April and June billing. This is fraud and it is also a very ill-advised attempt at duping customers. We need a class action.
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Review
#1558683 Review #1558683 is a subjective opinion of poster.
Service
Comcast Digital Tv Service
1.3
Details
I'm watching a movie and all of the sudden the picture is frozen.10 minutes, and it's still not back. Every 2 days I have to call them I don't see any changes. Even worse than that is when you rewind program or a show or a movie to see it from the beginning and after...
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1 comment
Anonymous
#1362575

yeah why im turning to satelight tv go screw your selves comcast done being bilked from your sad exsuse for a cable company bye bye!!

Review
#1081131 Review #1081131 is a subjective opinion of poster.
Service
Comcast Digital Tv Service
Pros
  • People were nice but couldnt help
Reason of review
Bad quality
Tags
  • unreliable cable service

Comcast in Gig Harbor, Washington - Run By a Cast of Idiots

Kept getting messages on my Cable TV that I needed to upgrade my set-top box, as it would soon not be fully compatible with recent upgrades. So I initiate the process to get the new box, which duly arrives, well packaged and with good instructions. Pull out old box. Put in new box. Run the "activation process" for the new over the internet, which supposedly worked. Turn things on, and try to access Cable TV. Nothing. Fiddle with the remote and finally get an output from the box to the TV (yay....something is actually on the screen). But no programs. So I call Xfinity/Comcast and try to figure things out. The bottom line is that THE LINE FEEDING MY SERVICE AREA has NOT BEEN UPGRADED so the new box will work. And the tech will not do the upgrade until 11 June (today is 6 June). So I will have no access to cable until the upgrade is done. Soooo.....in order to have any TV access AT ALL, I am forced to revert to "over the air" digital reception, which, fortunately, I kept a backup. Comcast "did" say that they would credit my account so that I will not be billed for the days until the new box should work. But......telling your customers they need to upgrade BEFORE the upgrade on their end is done has to be about the ultimate in stupidity.
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Review
#860764 Review #860764 is a subjective opinion of poster.
Service
Comcast Digital Tv Service
Reason of review
Poor customer service
Preferred solution
Get your act together and figure out which came first....chicken or egg.
Tags
  • comcast complaint