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I called comcast to fix my cable box ,but was told i needed the person whos name was on the account to talked to them before they could come out which is my husband who is unavailable for 6 months.So i told them that and was told they could not repair my cable or make any changes without his approval. Now

i told them iam not making any changes i just wanted them to fix my cable box before six months.Who tells someone to wait that long for service?

poor customer service. WHAT A me please.

Product or Service Mentioned: Comcast Account.

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what is the exact issue?....does the box reboot or does the pic break up?....

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