Comcast deleted seven months of recordings on my DVR remotely by accident (they did a format instead of a reset), but will only credit me one month ($9.95). They said that it worked for 7 months, and I said, yeah, but you just deleted 7 months of what I paid for it for.
I want to be credited back for at least those 7 months of DVR fees. It's ridiculous that these companies forget how to do the right thing when they know they've done something wrong.
It's time for Comcast to go Bank of America way. Internet Provider Transfer Day?
Product or Service Mentioned: Comcast Service Transfer.