Call at 7 cable out. Tell you they will send signal but wait a hour before you call back (BS!) Call at 8 told high volume of calls and disconnects you.
Call at 8:30 on hold again forever then says transfering you to a agent rings then disconnects which happens twice. Now it is 9:00 and finally after holding 15 minutes I am told need a new box go pick it up myself or wait till Saturday at 5PM to get a service person. With a 11 year old and elderly mother who is home all day that is what I want to do wait till Saturday. Ask to speak to a supervisor as I have been a customer for 9 years you would think they could do better.
Oh yeah did I mention after holding another 10 minutes for a Supervisor I was disconnected.
Comcast customer service sucks and gets a big fat F for service. Glad I didn't switch my internet over to them1
Product or Service Mentioned: Comcast Internet Service.
Monetary Loss: $100.