Fort Myers, Florida
1 comment

I have logged 458 hours on my cell phone to comcast since 12/9/10. The service is rude, they lie and do not show up as promised.

I have now been without t.v. for 10 days and they may show up on Friday. My options are limited as I can not have a dish where I live. This is the absolute worst ustomer service I have ever experienced.

Why are they allowed to remain in business.

I am writing to my congressman about the continual problems. Anyone have any better idea other than to find a new company and not pay the bill?

Product or Service Mentioned: Comcast Tv Service.

Monetary Loss: $160.

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Anonymous
Winter Garden, Florida, United States #270673

I'm very sorry for the trouble we have caused. Please email our team at the address below with your account information and a link to this post. We will see your concerns are addressed for you.

Kind Regards,

Melissa Mendoza

Social Media Specialist

National Customer Operations

We_Can_Help@comcast.com

@ComcastMelissa

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