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Spoke to an agent to set up a payment arrangement on the 15th due to my twice a month pay cycle.The agent processed the payment for the 8th after countless efforts of explaining my payroll cycle.

Comcast/Xfinity definitely needs to cease and assist outsourcing billing/payments! It takes entirely too much effort to speak and explain situations to foreigners.

Why have surveys if your not listening to customer complaints!There is no one call resolution with Comcast!

Review #1032022 is a subjective opinion of a user.

1.1
Customer service
Style and Design
Billing Practices
Discounts and Special Offers
Website
Coverage Area
Price Affordability
Diversity of Products or Services
Reliability
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Warranty
PRODUCT OR SERVICE Comcast Customer Care
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

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