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Spoke to an agent to set up a payment arrangement on the 15th due to my twice a month pay cycle.The agent processed the payment for the 8th after countless efforts of explaining my payroll cycle.

Comcast/Xfinity definitely needs to cease and assist outsourcing billing/payments! It takes entirely too much effort to speak and explain situations to foreigners.

Why have surveys if your not listening to customer complaints!There is no one call resolution with Comcast!

Review about: Comcast Customer Care.

Reason of review: Problems with payment.

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