Not resolved

Spoke to an agent to set up a payment arrangement on the 15th due to my twice a month pay cycle.The agent processed the payment for the 8th after countless efforts of explaining my payroll cycle.

Related: The Comcast Circus

Comcast/Xfinity definitely needs to cease and assist outsourcing billing/payments! It takes entirely too much effort to speak and explain situations to foreigners.

Why have surveys if your not listening to customer complaints!There is no one call resolution with Comcast!

Review #1032022 is a subjective opinion of a user.

Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Price Affordability
Value for money
Style and Design
Billing Practices
Product or Service Quality
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Coverage Area
PRODUCT OR SERVICE Comcast Customer Care
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

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