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I was paid in full spoke to customer solutions and they came and got the equipment I am disabled with brain trauma and so they picked up equipment I was assured I was paid in full and I keep getting bills I called and after being jerked around for hours the girl refused to give me her name and extension refused to put me thru to customer solutions or a supervisor. She knew I was just out of hospital and treated me so badly and eventually disconnected me instead of give me to supervisor

Review #1026741 is a subjective opinion of a user.

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PRODUCT OR SERVICE Comcast Customer Care
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

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Keep calling back until you get to the loyalty department or the other one I can't remember.
There is also a different phone no. where their reps are more informed, faster and polite. 866 928 7488

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