1 comment
Not resolved

I was paid in full spoke to customer solutions and they came and got the equipment I am disabled with brain trauma and so they picked up equipment I was assured I was paid in full and I keep getting bills I called and after being jerked around for hours the girl refused to give me her name and extension refused to put me thru to customer solutions or a supervisor. She knew I was just out of hospital and treated me so badly and eventually disconnected me instead of give me to supervisor

Related: Comcast - Don't call "Customer Care"

Review #1026741 is a subjective opinion of a user.

1.0
Customer service
Price Affordability
Discounts and Special Offers
Reliability
Value for money
Exchange, Refund and Cancellation Policy
Billing Practices
Product or Service Quality
PRODUCT OR SERVICE Comcast Customer Care
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

Had an Experience with Comcast?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Claire
#1314346

Keep calling back until you get to the loyalty department or the other one I can't remember.

There is also a different phone no. where their reps are more informed, faster and polite. 866 928 7488

You May Also Like