Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Reliability
0 comments

Comcast's negligence in butchering/killing trees in the name of NOT working on wires: BACKSTORY: A eucalyptus tree fell a month ago which affected a handful of neighbors.Fences, driveways, landscaping, trees and communication wires were damaged.  One day after our arborist finished removing the massive amount of debris, Comcast responded to a service call by one of the neighbors to fix the wires.  COMCAST SERVICE RESPONSE: The result was the complete butchering of several trees, adding insult to injury (that being the demolishment of trees from giant eucalyptus falling).

Healthy trees and plants that were not even obstacles to the Comcast servicemen were scalped by the unskilled workmen. They left the "trimmings" on the property to be dealt with by the unfortunate owners. (Great business practice!) The cherry on top is that NO REPAIRS were done on low hanging wires post disfigurement of trees that stripped us of our privacy. THE FENCE: As of today, there are many low hanging wires interfering with the fixing of the fence.

No one will touch the repair due to the sagging wires. Apparently Comcast thinks it's ok to leave their dead (or alive?) wires dangling everywhere. If it's dead, it's merely debris dangling from a pole. Its YOUR trash.

It's needs to be removed by Comcast. I'm the owner of the fence and want those wires gone.  LOSE/LOSE It's unacceptable to mutilate all living trees in the area to do this. The neighbors are on watch for Comcast services we need but feel certain we must oversee what they do as they have proven themselves incompetent.  BIG QUESTION: Can Comcast solve the wire problem without maiming every living tree in the vicinity?  And are they gonna clean up after themselves? Complaints have been filed to Comcast, as well as innumerable phone calls...The police have been contacted.

Now this forum.

Next comes the county.Then the news.

Review about: Comcast Customer Care.

Reason of review: Poor customer service.

Had an Experience with Comcast?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Comcast - Changed programming without notice Comcast "I had set aside a weekend to watch Formula One Racing. I had setup my DVR to record practice, qualification, and the Race. The practice and qualification programs were recorded..." Read more Comcast - Horrible installation Comcast "...an employee of Comcast came out and reinstalled the proper way but the damage had been done, both exterior and interior..." Read more Comcast - The best they have to offer Comcast "Comcast with their desire to lead is leading the way in the worst service of all the providers out there. They claim their X1 box is the best thing since..." Read more Comcast - Paid for bill never received Comcast "I downgraded my service and was never billed for it at all. Because Comcast suggested that we go to paperless billing, I never saw a balance. It was at $0..." Read more Box Office Tickets - Burned for 120.00 when tickets were only 29 - 37 tops Box Office Tickets "I went online to To Aztec Theatre Box Office in San Antonio Tx.i clicked on telephone number to call aztec and did not know it was calling Box Office Tickets..." Read more Kraft Maid And Lowes - Kraft Maid kitchen cabinets are junk! Kraft Maid And Lowes "We purchased a complete kitchen from Lower', who sold the Kraft Maid cabinets. We bought the cabinets from a sample door at the store. When the cabinets arrived at our..." Read more WARNING TO ALL FORMER AND CURRENT CLIENTS OF LOCATIONS COMMERCIAL REAL ESTATE SERVICES IN FARMINGTON HILL Locations Commercial Real Estate Services "Joesph Barbera - Vice President, Business Brokerage for Locations Commercial Real Estate Services of Farmington Hills MI have hired FRANCES KURIAKUZ WHO HAS MULTIPLE CONVICTIONS FOR IDENTITY THEFT AND EMBEZZLEMENT..." Read more Mattress Firm - Horrible customer service Mattress Firm "Dealing with Brook at Mattress Firm in Springfield was great until I purchased my base and mattress. The delivery guys damaged my wall getting it up and damaged the base..." Read more