Product: Comcast Customer Care Clear all filters (0 of 192 reviews match)
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I called multiple times to find out how long prior to moving I needed to notify them. Was told they could not answer a general question without my account number, name, address etc. I explained that my concern was that they would, as they have done in the past, turn my...
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Product
Comcast Customer Care
I didn't like
  • Answers and attitude from reps
  • Abysmal customer service
#1250688
This level of non-service is disgracefull and Comcast has so many layers of subcontractors, it's impossible to get help. The company needs to take customer service more seriously and end subcontracting. There is no reason customers should be forced to endure such...
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Product
Comcast Customer Care
#1248364

Comcast - This company is horrible in somany different ways

What happened to this company. Every employees or supervisors only care about the next money you pay for the service, and they have a hard time understanding simple basic things. Its almost the 7th of april and im still waiting on the bill to be mailed to my address i called the customers service number and the lady said the bill should be due until the 20th. None of this makes any sense. Comcast is a horrible company
Product
Comcast Customer Care
#1228349

I told him I was going to call the cops as he sat in his truck for about 15 more minutes doing paperwork. He said, " call the cops. " When I went inside he took off. Called Comcast who took a report and eas suppose to call back. Never happened. This company could care...
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Product
Comcast Customer Care
#1182251
PEOPLE IF YOU ARE SENIOR PLEASE PASS COMCAST BY THEY WILL MAKE YOUR PRESSURE GO UP.NO GOOD COMPANY WANT TO GET A CLASS ACTION LAW SUE GOING.PEOPLE FOLLOW ME.EVERY FEW MONTHS HAVE TO CALL WITH COMPLAINTS AND THEYN SAID ITS FIX UNTIL YOU GET YOUR BILL.ONE TIME ON PHONE...
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1.2
Product
Comcast Customer Care
I liked
  • When it works
I didn't like
  • Treatment
  • Disregard for customer issues
  • Outrageously high prices
#1175062

“TELL THE TRUTH” Comcast!!!!

Lied to continually by customer service. Sick of having to call regarding my bill being raised every month. Finally got rid of you. Never Again!
1.0
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Product
Comcast Customer Care
#1168883
I call many time just to get only voice message over the phone to reboot many-times... I need to change my modem because the old modem was having a problem download too slower than the upload which i can not watching even you tube I keep calling but to no available...
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Anonymous
pissed off

if you live outside of the city you get crap for internet sad part only 5 miles out of city its still crap

Product
Comcast Customer Care
#1148255
I am so frustrated with Comcast Customer Service and am on the phone waiting a 1/2 hr for help on restoring my service. The customer service employees should not tell the customer that the payment date can be changed and then pull the money and it was not in my account...
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Product
Comcast Customer Care
#1136493
On September 18 Comcast had a subcontractor, Full Bore, lay cable for a neighbor through my front yard, ripping up same, taking out shrubs and raising driveway up to an inch over concrete gutter at street. I called Comcast several times but they didn't bother once to...
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1.0
Product
Comcast Customer Care
I didn't like
  • Customer service
#1134603
Comcast does not care about the consumer. After many years I could write a novel about the stupidity. On our latest saga with them we could not get them to resolve there error, we spent 10 hours and over several weeks with no results or returned calls ,, until we FILED...
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Anonymous
Anonymous

Please don't call anyone "stupid" when your spelling is at 5th Grade level.

Product
Comcast Customer Care
I didn't like
  • Do not care attitude
#1130089