Product: Comcast Customer Care Clear all filters (0 of 192 reviews match)
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Resolved
I have been a COMCAST/XFINITY customer for 31 years. Several years ago, I added Internet and home phone services to my account. On 12/13/17 I went to their local store to request my cell phone service be added also. I was told that to add my cell phone I needed to buy...
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1.0
Product
Comcast Customer Care
#1317891
We wanted to go with comcast because we already have voice, tv and internet. When we found out the mobil service customer service would be the global service we went with a different company who still has usa customer service. I used to recommend comcast to all my...
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Product
Comcast Customer Care
#1308562
I called the bank and realized Comcast had deducted over $550 from my account. When I called Comcast to ask why, I was told someone would get back to me on Monday. Already I am overdrawn over $200 and there are more checks pending.Being on a fixed income I don’t know...
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Anonymous
Anonymous

Dispute the charges with your bank and then put a stop on Comcast so they cannot pull anymore.

Anonymous
Anonymous

Stop fooling with Comcast and call the bank. This is the only way this will get settled. This happened to me and Comcast never admitted liability.The bank simply put the money...

1.0
Product
Comcast Customer Care
#1297368
My Mom and I went to Comcast yesterday. June 26th 2018. She took back her router. The lady started arguing with me & my Mom. Saying we were on a contract??? That we never signed?? When we asked her to make a copy of the contract she said only her supervisor can print...
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3.3
Product
Comcast Customer Care
#1290398
Comcast bombards me with email after email every few minutes. After unsubscribing many times and still receiving emails from them. I called to tell them to tell them to stop. After being on the phone waiting for half an hour I answered many questions to a recording....
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1.4
Product
Comcast Customer Care
I didn't like
  • Service and reliability and try to steal your refunds
#1282254
" When I called to complain that my entire day was wasted waiting for a non-existent technician (that Comcast initially required), I was given to an overly bored phone spokesman that wanted nothing to do with my situation. And I never received my $20 credit for them...
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Product
Comcast Customer Care
#1281938
I have not been a Comcast customer for at least one year. I discontinued my relationship with Comcast in part to receiving Unrelenting robocalls from 800-266-2278 (Comcast Xfinity). I receive up to 30 calls/day, 7 days/week. I have contacted Comcast numerous times to...
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1.7
Product
Comcast Customer Care
#1278353
I bought a cellphone from comcast about a month ago. I dropped it and broke the screen on it I had insurance. They said i didnt. And so it went for over a week and i didnt have a workable phone! I dont have a land line and i cant count the phone calls I made about this...
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2.1
Product
Comcast Customer Care
#1267445
Resolved
Comcast customer service is trained to lie, cheat and give false information to customers The technical staff is under-trained. They try to solve the problems by hit and trial method. It takes several months to resolve problems linked to internet and phone services If...
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1.6
Product
Comcast Customer Care
#1261769
Every time I try to contact Comcast. it starts with with an automated phone severe nightmare! The automated system doesn't take my info, or the info is wrong. I have to go through a phone maze. If I can get to a rep, the night mare continues. The reps can't understand...
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1.1
Product
Comcast Customer Care
I didn't like
  • Lack of customer service
#1257866