Product: Comcast Customer Care Clear all filters (2 of 198 reviews match)
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Product:
Resolved
1.0
Details

Update by user Aug 30, 2018

Prepaid credit card was received in the mail.

Original review posted by user Jul 31, 2018

I have been a COMCAST/XFINITY customer for 31 years. Several years ago, I added Internet and home phone services to my account. On 12/13/17 I went to their local store to request my cell phone service be added also. I was told that to add my cell phone I needed to buy...
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Review
#1317891 Review #1317891 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service
Loss
$200
Preferred solution
Deliver product or service ordered
Resolved
1.6
Details

Update by user Jun 01, 2018

It was resolved

Original review posted by user May 22, 2018

Comcast customer service is trained to lie, cheat and give false information to customers The technical staff is under-trained. They try to solve the problems by hit and trial method. It takes several months to resolve problems linked to internet and phone services If...
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Review
#1261769 Review #1261769 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service