Product: Comcast Customer Care Clear all filters (198 of 198 reviews match)
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Comcast in Tuscaloosa, Alabama - Cable lines laying on the ground

1.0
Details
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Comcast - Cable lines laying on the ground
Our cable line fell from the pole so the tech said he was going to run the cable under ground ... comes back the next day and this is how he left it. After going through about 6 different people and repeating my self they tell me I have to wait til the 29th for them to bury it. Sarcastic Sarcastic
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Review
#1517484 Review #1517484 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service
2.0
Details
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
COMCAST BILLING SCAMS/WORDPLAY/MINDF**K
I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the charge and even said it comes from a missed payment last YEAR! smh. I clearly have a bill where I was...
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Review
#1088815 Review #1088815 is a subjective opinion of poster.
Service
Comcast Customer Care
Pros
  • Internet service
  • Cable
Cons
  • Incompetent representatives
  • Deceptive practices
  • Ineffective customer service
Reason of review
Poor customer service
Loss
$140
Preferred solution
Price reduction
Tags
  • Comcast dishonesty
  • Comcast Reviews
  • Blling Scam

Comcast - Horrible customer service

1.0
Details
Cable has not work correctly for over a year it is not had four or five days of good service you cannot get in touch with a human I'm fresh out of the hospital and I can't get out I don't even know where to find the human they're so mean on the phone when you do get someone I have to call about every other day I hate this company I would love to get together a class action suit against them I see they pissed off a lot of people
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Review
#1583107 Review #1583107 is a subjective opinion of poster.
Service
Comcast Customer Care
Pros
  • Reps are nice
Cons
  • Cable
  • Nobody cares
  • How they change the prices
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction
Tags
  • Bad service by comcast
  • Lack Of Support
  • Hard To Get Human For Help

Comcast in Harrisburg, Pennsylvania - Im ver disapointed in the quality of my apple charger

1.1
Details
So,I went to plug in my phone with the charge and the socket blew.I understand that its not the companys fault thait it blew but my charger should not have not been destroyed.
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Review
#1578421 Review #1578421 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
1.7
Details
On, or about 4/16/2015 Comcast, without my permission disconnected my phone. It was during this time I was being hired by Reve Exteriors. I was working that weekend trying unsuccessfully to call the contact for the company Rian Peterson. On Monday, April 20, 2015, I...
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1 comment
Anonymous
#1701734

Maybe get a cell phone?

Review
#1553946 Review #1553946 is a subjective opinion of poster.
Service
Comcast Customer Care
Pros
  • People in the call center
Cons
  • Reneging on verbal agreements
  • Scoffing at me
Reason of review
Not as described/ advertised
Loss
$36
Preferred solution
Price reduction
Is there any competent person that works at Comcast? In the month of June my services were not working for 1/3 of the month. When it went out for the second time, it took 6 days for them to come out an install a new cable line. The very next day my services went out...
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Review
#1594806 Review #1594806 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Problem with delivery
Preferred solution
Price reduction

Comcast - No cable is better this crap

1.5
Details
ridiculous price gauging, fees out the nose for nothing, internet is still sloppy slow .. zero customer service ..Sick of the monopoly ***
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Review
#1560823 Review #1560823 is a subjective opinion of poster.
Service
Comcast Customer Care

Comcast - *** Poor Customer Service

1.4
Details
Have had problems with tv cable going out,internet goes in and out, had mobile phone for 4 days call out only. They refused to send return device shipping label. Tried for over a month and i mailed it to the EVP of Comcast. Now I got a bill for 195.00 when my bill supposed to be 145.00. I asked for service to be downgraded to internet only. More problems. I do not care about any service agreement. They voided that when they tried to screw me with the mobile phone, so any agreement was made void in my opinion. You cannot yell agreement when you fail to provide service as promised, nor can you blame the customer for the unscrupulous actions your company practices.
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Review
#1491340 Review #1491340 is a subjective opinion of poster.
Service
Comcast Customer Care
Resolved
1.0
Details

Update by user Aug 30, 2018

Prepaid credit card was received in the mail.

Original review posted by user Jul 31, 2018

I have been a COMCAST/XFINITY customer for 31 years. Several years ago, I added Internet and home phone services to my account. On 12/13/17 I went to their local store to request my cell phone service be added also. I was told that to add my cell phone I needed to buy...
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Review
#1317891 Review #1317891 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service
Loss
$200
Preferred solution
Deliver product or service ordered

Comcast - MAD AS ***

1.0
Details
THIS COMPANY DEBITED OUT 367.35 FROM MY BANK ACCOUNT . I NEVER GAVE THEM THE PERMISSION TO DO THAT I AM GOING TO FILE ON THIS COMPANY ON MONDAY. NEVER,NEVER DO THIS AGAIN ON MY NAME
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Review
#1462173 Review #1462173 is a subjective opinion of poster.
Service
Comcast Customer Care
Cons
  • Taking money out of my account
Reason of review
Problems with payment
Loss
$367
Preferred solution
Full refund