Manufacturer: Comcast Category: Customer Care Clear all filters (81 of 81 reviews match)
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Comcast Steals Money From Hard Working Honest People Just As They Done To My Neighbor I No Longer Want Their Severice in My Home So I Placed a Call and Cancled My Services Solely Because How Rude They Were To My Friend and Neighbor To Flat Claim She Was Lying About Her Address and Steal Her Money is Highway Robbery and Comcast Your The Ones Being Rude and Dishonest To New Custumers And Personally I Hope a New age Cable Company Comes Around and...
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#1001131
Amy Patterson and Comcast Is Full of B.S. These Rude Fools Took Money From Me and Did,nt Deliver Any Boxes or Service To Me of Any Kind This UnEducated Dummy Named Monica From GA Claimed I Was,nt Amy Patterson But Because Comcast Reps Are All Full of B.S. I,m Proud To Say AT&T Has My Bussiness and I Did,nt Need To Send Copies of My ID or SSN And Other Personal Info Just To Get Cable Comcast is Really *** and If You Ever Want Cable Dont Call...
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#1000007
A year ago Comcast talked us into a deal so we bit ,we ended up with our current supplier due to Comcast cut off for two weeks .We had no landline or internet .So I had Verizon rehooked up and here it is a year later and dummy me they talked me into a deal again OK first day out we have trouble we called Comcast and they promised to call me back not one but twice .they never called .Next we got hold of them and they made appointment for next day...
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1.3
I didn't like
  • Custermer service on phone
  • Online representives follow throgh
#997346

Comcast Customer Care Review

#988291
1.4
I don't have time to write a big review just couple words VERY BAD CUSTOMER SERVICE STAY AWAY FROM THIS COMPANY
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Comcast Customer Care Review

#986826
1.4
Keep receiving a pop up stating that i need to contact them regarding a "Copyright Alert Action Required Mitigation Measure Applied"....have called several times and followed their directions....we dont download anything! Poor customer service and continuing issue!!!
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Comcast Customer Care Review

#934206
1.0
WORST CUSTOMER SERVICE EVER. They have you hold for like 30-hr and dont apologize nor care
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Comcast Customer Care Review

#927104
1.0
I waited a month for these people to finally tell me they cant service the area I live in. They kept telling me they were going to get my cable hooked up until I went into their offices. They are the most unorganized bunch of idiots I've ever had the displeasure of dealing with.
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I got a new box sent to me and could not get it to connect.Made an appointment for them to come out the first time between hours of 3 to 6. No one called or showed up. Made another appointment at same time the next week and still no call or no one showed up. Made another appointment from 9 am to 12 pm and yet still no call or show! I now have an appointment for Thursday from 5 to 7. I have taken time from work and also had someone available to...
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1.6
#996878
Went to Comcast office this a.m. and had the worst customer (lack of) service..Beth Comcast CSR was dressed as a slob, smelled of b.o. and proceeded to talk on and on for almost 7 mins straight without stopping.. I had to raise my hand to speak (yes I am the customer) All I wanted is to have a lower level service due to the rising cost and poor quality service I have been dealing with..Now after this experience I think or know it is time to go...
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1.0
I liked
  • Changing to direct in feb 2017
#993857
On Nov , my last payment , i wasn't sure to send in my payment before.Calling to check if i should send it. So i calked in and they told me to pay that last payment, and they would send me any overage in a timely manner . Boy were they ever wrong . Im still waiting for my check they said they sent out to me, in Dec. And now were going into Feb. And im still waiting. No check . They send out the bill, and it gets to you in 3days.But Gee i wonder...
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1.2
#992179
Don't do it!! I've dealt with many bad companies with customer services that can only be described as dreadful but, Comcast are by far the worst and no derogatory words can express just how bad. They fail to deliver on promises, tell blatant lies, refuse to answer simple questions e.g. why did the tech not show-up as planned? etc. Whoever you choose do not pick these cowboys. I could make a list as long as my arm of terrible service but I'm sure...
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1.5
#987666
I HAVE NOT EVEN GOT MY INSTALL YET WITH COMCAST AND I AM ALREADY EXTREMELY FRUSTRATED WITH THE CUSTOMER SERVICE. IT IS SO TRUE WHAT PEOPLE ARE SAYING ABOUT THERE CUSTOMER SERVICE. THEY HAVE GOT ME SO CONFUSED THAT I DON'T EVEN KNOW WHAT I AM GETTING OR WHAT MY BILL WILL BE. ABSOLUTELY RIDICULOUS. THEY WILL SEND ME SOMETHING IN WRITING BEFORE MY INSTALL OR I WILL CANCEL BEFORE THEY EVEN GET TO MY HOUSE. I AM STARTING TO WONDER IF I NEED TO CANCEL...
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1.0
#987423
Ridiculous interactions with Comcast customer service over cable and Internet last several months. Clueless. Give contradictory information. 2 hour wait for on-line chat. Service people with poor English skills. Told me I needed a service call to check lines due to low signal strength. Scheduled for today 2-4 p.m. Never called. Never showed. Called - told never scheduled. Customer service gave more contradictory information, and then tried to...
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Madashell17

Madashell17 I went through this in Ky. 3 years ago. They cashed my checks, then got adamant that I HADNT paid and slammed me with big late fees. I went to the bank and got photo copies of...

My mother is a widow who is almost 80 years old. Recently, her next door neighbor had Comcast installed. Apparently the technicians from Comcast decided to cut several branches from my mother's front yard tree so they could connect the house next door. They never knocked on the door or asked permission to cut the branches. What's worse is that they left a giant mess in my mother's front yard. I called Comcast at least 6 times, being constantly...
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#980342