Manufacturer: Comcast Category: Customer Care Clear all filters (93 of 93 reviews match)
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I made an appointment because Comcast sent me a cable box that did not work. The window of arrival was 5:00-7:00pm. I took off work early and arrived home by 4:30. It's now 7:19pm and I've called Comcast 4x to find out what the ETA is. The customer service dept had...
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1.0
#1023345

Comcast set up a time and date to send someone out to look at the house and where I wanted everything. I was told I would get a call about a hour before the tech came out. I get a call telling me the tech was at my house. Jump in the car drive over there and no tech!...
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3.2
I didn't like
  • Being lied to
  • Did not fix the problem
#1022000
So, I live in an apartment complex, I was out doing errands yesterday and when I returned home, I noticed two Comsuck van's parked in our parking lot.I get into my apartment and I get told that all 3 services are out. I do have the Xfinity Sucky *** Package, and...
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Anonymous

Jason Mullins I agree with above!

1.0
#1021987

Comcast Customer Care Review

#988291
1.4
I don't have time to write a big review just couple words VERY BAD CUSTOMER SERVICE STAY AWAY FROM THIS COMPANY
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Comcast Customer Care Review

#986826
1.4
Keep receiving a pop up stating that i need to contact them regarding a "Copyright Alert Action Required Mitigation Measure Applied"....have called several times and followed their directions....we dont download anything! Poor customer service and continuing issue!!!
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Comcast Customer Care Review

#934206
1.0
WORST CUSTOMER SERVICE EVER. They have you hold for like 30-hr and dont apologize nor care
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Comcast Customer Care Review

#927104
1.0
I waited a month for these people to finally tell me they cant service the area I live in. They kept telling me they were going to get my cable hooked up until I went into their offices. They are the most unorganized bunch of idiots I've ever had the displeasure of dealing with.
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Went and signed up for service ,first they gave me the wrong ,plug for the box ,had to go back and there were ,people lined up out the door returning, there junk ,had to go back the next day and get the right equipment, or so i thought, spent hours waiting for it to...
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#1011980
I don't even know where to begin.I got married in October. While I was on my honeymoon, my bank sent me a chip card and deactivated my old card. This meant I was one week late on my payment. I paid my bill as soon as I got home and realized what had happened. Flash...
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  One day after our arborist finished removing the massive amount of debris, Comcast responded to a service call by one of the neighbors to fix the wires.  COMCAST SERVICE RESPONSE: The result was the complete butchering of several trees, adding insult to injury (that...
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1.0
#1003955
Comcast Steals Money From Hard Working Honest People Just As They Done To My Neighbor I No Longer Want Their Severice in My Home So I Placed a Call and Cancled My Services Solely Because How Rude They Were To My Friend and Neighbor To Flat Claim She Was Lying About Her...
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#1001131
Amy Patterson and Comcast Is Full of B.S. These Rude Fools Took Money From Me and Did,nt Deliver Any Boxes or Service To Me of Any Kind This UnEducated Dummy Named Monica From GA Claimed I Was,nt Amy Patterson But Because Comcast Reps Are All Full of B.S. I,m Proud To...
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#1000007
A year ago Comcast talked us into a deal so we bit ,we ended up with our current supplier due to Comcast cut off for two weeks .We had no landline or internet .So I had Verizon rehooked up and here it is a year later and dummy me they talked me into a deal again OK...
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1.3
I didn't like
  • Custermer service on phone
  • Online representives follow throgh
#997346
I got a new box sent to me and could not get it to connect.Made an appointment for them to come out the first time between hours of 3 to 6. No one called or showed up. Made another appointment at same time the next week and still no call or no one showed up. Made...
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1.6
#996878