Every time I turn around, it's someone else talking about returning equipment to Comcast, and then being told it was never returned. Don't pay for equipment you know was returned.
They have very poor data entry for returned inventory at best. At worst, the company makes millions by stealing from people who don't want to have their credit score ruined. Honestly, it looks like there is a little hanky-panky going on in the Boones Creek office. How many times have you been underserved by these incompetent and unprofessional weasels?
Enough is enough. Don't let them get you over returned equipment that they conveniently say, "oops, sorry, our "system" says you didn't return it." Easy money for them when people just don't want the hassle, and pay! Come on, does anybody really understand their billing? Does anybody ever even get a correct bill?
Mistakes galore and no one held accountable. There is a nationwide class action lawsuit here; let's all get together on this!
Please at least call the BBB. Try something, anything to get someone to pay attention to there activity.
Monetary Loss: $300.
Location: Johnson City, Tennessee