Cancelled Comcast after a year of 'line issues'. Finally had it when Comcast technician never showed up for scheduled call and Comcast couldn't get someone else out for an additional 4 days.
I had Comcast Internet and Phone. I returned the Comcast modem 3 das after cancelling the account. I was told I had 10 days to do so. One month later, I get a call that they are charging me for this month for rental of the equipment, since I haven't returned it yet. And that they will charge me up to $1500 if I don't return the equipment soon.
I am about to raise *** at the Lisle, IL Comcast office with my return receipt in front of the other customers as they will not fix this issue over the phone, even though I am able to fax the receipt to them.
Another reason Comcast Customer service is dead last.
BTW, AT&T U-Verse is fantastic so far.
Monetary Loss: $25.