Where else do we have to pay in advance for a service? The airlines?
Legal advice? I guess overcharging and advance payment go hand in hand. How about being told your bill will be 140.00 per month and it's 170.00 every month? Unfortunately, I feel bad for the customer service reps who are trying to pay their bills having to work for a corporate office who cares so little about their customers that even their competitors pick up on it.
I often wonder if corporate Comcast head honchos eventually graduate to Wall Street.
Makes sense to me.