Product: Comcast Cable Tv Service Clear all filters (22 of 22 reviews match)
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Comcast in Pittsburgh, Pennsylvania - Forced to Pay for Upgrade to Keep TCM Channel

1.0
Details
Effective October 10, 2019, TCM will NO LONGER be available to those paying for the Digital Preferred Package. Consumers will have to upgrade and pay more for the Sports Entertainment Pkg to still be able to view it. Now all you lucky consumers who pay for Digital Preferred are not getting a reduction in price because you are losing this channel. Comcast is more than happy to charge you the same inflated rate for less channels. This has happened before and Comcast will continue to do this. Wise up People!
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Review
#1644490 Review #1644490 is a subjective opinion of poster.
Service
Comcast Cable Tv Service

Comcast in Tacoma, Washington - Cable service constantly cuts out

Washington State - this happens all day and evening almost every day. The picture pixelates, audio cuts out, screen goes blank every few seconds, sometimes with intervals of being out seconds longer than it being on. Comcast's solution is to reset signal, send out a tech to check things, replace cable box, etc, etc. However, even after that has all been done, service may improve briefly (or not) and usually the situation continues as before. This has been happening for several years now and seems to worsen during the summer months. I Give this company minus 10 rating. Oddly, Comcast provides the best internet service in the area, so customers are forced to endure the absoluetely worst TV service ever!!!!
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Review
#1632126 Review #1632126 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Reason of review
Poor customer service
Preferred solution
FIx the damn problem
1.0
Details
I have had my cable line down for 3 weeks. Many calls. What can I do?
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1 comment
Anonymous
#1720835

GET DIRECT TV COMCAST SUCKS !!! IF YOU LIVE IN FLORIDA 4TH Y ARE TO BUSY WITH THERE SECOND COUSINS , LAZY TECHS WHO DO SLOPPY WORK AND DON'T KNOW QUILITY

Review
#1588768 Review #1588768 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Reason of review
Poor customer service
Preferred solution
Fix the downed cable

I have lost access to Investigation Discovery through Comcast/Xfinity

I have lost access to Investigation Discovery through Comcast cable. Comcast is telling people different stories of why this has happened, and we can't be sure why. One of the stories is that Comcast is in negotiation with Investigation Discovery (or Discovery) and has been for the past 1.5 years. Is this true? Why do you no longer provide access through Comcast/Xfinity?
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Review
#1582208 Review #1582208 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Reason of review
Problem with delivery
Loss
$5
Preferred solution
Need information on why this happened and how it can be resolved.
1.4
Details
Cable went out on a Sunday afternoon. Called Comcast to report it and a tech came out the next day. After fooling around in the house for an hour ,I asked him to check the feed to my house. No signal to my house. He said a crew would have to come out and replace the...
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Review
#1529454 Review #1529454 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Cons
  • Management avoids resolving issues
  • Bogus repair charges
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund
Tags
  • service tech

Comcast’s bad business practices

1.0
Details
Billing is a joke. Canceled cable, told I must drive 30 minutes one way to return equipment at my expense because they close customer service centers. Comcast has a monopoly and requires a class action lawsuit for their unethical business practices.
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Review
#1508090 Review #1508090 is a subjective opinion of poster.
Service
Comcast Cable Tv Service

Comcast - Bad policies

Have been reaching out to Xfinity/Comcast several times a week since January. Last time, last week. A "Tier 2" supervisor (what ever that means) rudely told me I have to pay for mobile service I dont own nor have. I am boxing up their cable equipment to send back tomorrow. I refuse to be defrauded, lied to, and price gouged. They broke the contract so I will not pay.
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Review
#1507895 Review #1507895 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
1.0
Details

Update by user Mar 28

Cable rates & leasing boxes have skyrocketed. The programming is terrible.

You get the same select movies all month over and over again. As far as cable boxes go, A single box without a dvr runs $14 a month.

$168 a year. Double that for more than 1 box on another a tv....

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Review
#1501770 Review #1501770 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$1200
Preferred solution
Price reduction
1.9
Details
Just found out that my small hotel has never had HBO since we signed up with Comcast's Hospitality program in 2013, yet they have charged us all along for HBO for the past five years. While I insisted to Comcast that we did not have HBO, they insisted we did, but they...
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Review
#1444195 Review #1444195 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Cons
  • Techs not showing up and saying they did
  • Incompetent customer service reps
  • Being disconnected after long holds
Reason of review
Not as described/ advertised
Loss
$720
Preferred solution
Full refund
Tags
  • Horrible Service By Comcast
I had their services for 12 days and it never worked. They came out 3 times and so it did not work. Every time I had to call in and go through prompts and explain from the beginning what was wrong. Three times I was promised to get a call from a supervisor that never...
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Review
#1311820 Review #1311820 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Reason of review
Bad quality