Jackie, Comcast service representative, refused to credit me for service not received. This morning 2/9/10, from 5:00am-6:30am pst Comcast tv provided no service to my 4 tv's.
I watched the boxes reboot themselves (via home office signal) and then I had service. I need credit for cable service not received. Jackie refused saying that I had failed to call at 6am when the problem was in progress even though their office was not open. She also refused to credit for a partial day.
She also refused to allow me to speak to a supervisor. Very, very poor service on the part of Comcast.
Product or Service Mentioned: Comcast Tv Service.
Monetary Loss: $5.