Product: Comcast Bundle Clear all filters (0 of 208 reviews match)
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Comcast - Billed almost double of what was offer

Comcast solicitor called me. I kept saying i wasnt interested. I was about to hangup when was offered a great deal. I agreed to it. When i received the bill it was close to double what i agreed to. Comcast will not correct the bill. They wont answer my continued requests to speak to a manager
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Warranty
Website
Product
Comcast Bundle
#1064159
Comcast keeps going into refresher or pops a statement "this is embarrassing". Technician or agents have lied about problems in the area. When I have called for help or resolve I am hung up on. I have had Geek Squad help 14 times since March and always it is a Comcast...
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1.1
Product
Comcast Bundle
I didn't like
  • Have no integrity
  • Scam seniors
  • Lying employees
#1050968
On the last day of my billing cycle March 4 I decided to cut back to just internet.The rep sold me a package of standard, 13 channels, tv and internet for $88.00. Next bill comes and its $190.00! Turns out he ADDED anotgwr internet sercixe to my existing service,...
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Anonymous
Anonymous

This whole comment is bs and you know it. First of all agents can't raise the price of your equipment, that is an automatic charge and second of all we can't shut down your se...

2.2
Product
Comcast Bundle
#1045141
My Comcast bill increased $60 this year with no changes to service
My Comcast bill increased $60 this year with no changes to service
In January of 2016, I signed a two (2) year contract with Comcast for Triple play. I was on Double play prior to that but they encouraged me to move to Triple play by giving me a $20 service discount. They told me my bill would be $149.99 for the 2 years and they even...
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Anonymous
c walters

Comcast is the worst !!!! They did the same thing to me their representative told me my bill would be lower than it was before ... they charged me for equipment I had turned ...

Product
Comcast Bundle
#1039095
Buyer beware, don't believe what Comcast Agents tell you in a live chat! Was never told about the paperless billing and auto payment to get the $79.99 price or that there is a cap on my internet. Make sure you get everything in writing first because they won't send...
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1.0
Product
Comcast Bundle
#1038922
From reading numerous (thousands) of complaints by current and former Comcast customers. Comcast internet, cable tv quality, no home security are excellent but the escalation of cost should be not be legal. In short, at the end of my contract which Comcast has already...
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Product
Comcast Bundle
#1035338

We have had Comcast for our internet and TV service for several years. They set us up with 3 TV connections . . . no problem . . . no questions. After having this TV access for all of these years they have decided they can charge us for each of the TV connections. I...
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Anonymous
Claire

Now that you have cut the cords, literally, go to youtube and also do some research of how to get TV for less than $50 a month or less. I just cut the cable myself today. When...

1.4
Product
Comcast Bundle
#1026341
i have had nothing but terrible experiences with comcast since i have been with them. Now i tried to lower my bill per their suggestion by upgrading my bundle package. Now i am seeing all these charges for pay per view movies that were never watched in our home as it...
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Anonymous
Anonymous

Thd same here. I have problems with their lies about the service. I am canceling my tv service and switch to other company. Do you know if is there a group of people who wants...

1.0
Product
Comcast Bundle
I didn't like
  • Refusing to credit the account
  • Unethical pricing and contracts
  • No attempt to try and please us
#1014476
Comcast was offering lower prices on t.v. and stated I couldn't receive any new bundles because I am locked into my current bundle for 2 years!!!! No one informed me I was locked in for 2 years. They are a TOTAL RIPOFF! They are rude when you talk with them about...
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1.0
Product
Comcast Bundle
I didn't like
  • All of the below
  • Cost
  • Being bounced from one support team to another
#1009266
My elderly mother in law who is over 70 years old was slammed by Comcast they sold her the bundle deal then tied her up in a contract the problem is she do not know how to use a computer or don't even own one. I have email Tom Karinsh whatever his name is and he told...
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1.0
Product
Comcast Bundle
I didn't like
  • Taking ownership of the problem your rep made
  • I just do not like xfinity for this for ignoring this issue
  • Refusing to credit the account
#988329