Product: Comcast Bundle Clear all filters (217 of 217 reviews match)
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Why won’t Comcast remove my early termination fee?

1.0
Details
I am incredibly disappointed with my Xfinity experience. I am moving to another city and when I tried to transfer my service to my new address I was told they did not provide coverage for that area. I then asked for them to cancel my service since they could not provide coverage. I was told there would be a $140 termination fee even though their lack of coverage was the reason I had to cancel. I spoke to several people, had to wait on hold for 30 Minutes, and no one was able to help me or waive the fee.
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Author
Service
Comcast Bundle
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund
Review #1577632 is a subjective opinion of poster.
0 comments

Comcast - Horrible service, horrible product

Every year my monthly cost increases dramatically and I have to either pay the steep increase in cost or lose channels and/or services. They did this bulls.... to my aunt until she was paying an outrageous monthly payment for ONLY basic channels!!!! Comcast is ridiculous!!!! I stayed loyal to this greedy company for years and now I'm forced to do what I use to do.....jump back and forth and take advantage of specials offered. It makes me sick that I have to continually change carriers because the "regular" monthly payment is unaffordable. Shame on all of you greedy carriers!!!!
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Author
Service
Comcast Bundle
Review #1561934 is a subjective opinion of poster.
0 comments
1.3
Details
My bundle contract had done 3years of contract with Comcast in Jan. 2019.Bill was increased without noticed & bill was monthly, no penalty.The clients must call them to deal after the promotion gone. I talked & undealed the new price so in 3/ 10,I started to use AT& T....
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Author
Service
Comcast Bundle
Review #1525481 is a subjective opinion of poster.
0 comments

Comcast - Dishonest Deceptive

1.9
Details
Do Not trust Comcast for your cable/internet. I was reluctant to get into a contract with Comcast for 2 years. I was told the monthly cost would remain the same throughout my contract. That was a lie! I now am faced with an increase after 6 months in my contract. I called and voiced my concern. In turn Comcast representative, told me it is an increase in the use of equipment. I told them I was in a contract and want to cancel because they in breach of my contract. They told me in so many words, tough! Either pay the penalty for leaving Comcast or pay the increase imposed upon me. Comcast is a dishonest company!!!!!!! Run!!!!!!!
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Author
Service
Comcast Bundle
Reason of review
Not as described/ advertised
Review #1465759 is a subjective opinion of poster.
0 comments
1.0
Details
Was originally scheduled for install on 12/22/18 and no service as of 1/6/19 after being “escalated”. Local service supervisor is deplorable and has no regard for customers.
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Author
Location
Boca Raton, Florida
Service
Comcast Bundle
Reason of review
Bad quality
Review #1442458 is a subjective opinion of poster.
1 comment
2.3
Details
Every time I attempt to downgrade, I get a hard sell, and it is claimed that a reduced package can not be found. No such package is available at my account either. When I finally got a reduced package, the agent failed to put it on record, so I got a late fee, and my...
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ThoughtfulSumatranTiger
#1626327

same thing happened to me. Thanks for the comment.

Author
Location
Plymouth, Michigan
Service
Comcast Bundle
Reason of review
Poor customer service
Loss
$81
Preferred solution
Deliver product or service ordered
Tags
  • Comcast Business Customer Service
Review #1442161 is a subjective opinion of poster.
0 comments
1.3
Details
They make you take a 2 year contract, but price goes way up after 1 year. They are free to charge you high prices because no competion. I plan to be rid of cable when contract is over. Streaming has lists of different plans that will save me $75 a month, yes need there...
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Author
Service
Comcast Bundle
Reason of review
Pricing issue
Review #1386168 is a subjective opinion of poster.
0 comments
1.3
Details
We had been a loyal customer of Comcast for several years and decided to upgrade to the x1 gateway for faster internet. We paid more for this service and I was adamant about not paying anymore than the increase for the upgrade. I was told all was the same. We were...
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Author
Service
Comcast Bundle
Pros
  • When it works right
Cons
  • Did not follow through
Reason of review
Return, Exchange or Cancellation Policy
Loss
$310
Preferred solution
Full refund
Review #1384293 is a subjective opinion of poster.
1 comment
1.4
Details
Comcast increased my monthly bill by over $40 without notification or permission, even after I was promised the bill would not rise after some type of "promotional period". After 20 years as a customer, I have learned that this is their common tactic, even after being...
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Anonymous
#1591363

I agree 100% been thru *** with this company. It's all about money, not service at all. They lie constantly. I too am locked in and was told the bill would not go any higher f...

Author
Service
Comcast Bundle
Reason of review
Pricing issue
Loss
$250
Preferred solution
Full refund
Review #1360431 is a subjective opinion of poster.
0 comments
Had Comcast, constant trouble, got new wiring, still internet wouldnt work. Following burglary bought all new everthing and they rewired again still no luck no internet. A tech came who swore at us, insulted the house, said we were smelly and stupid (not true) slammed...
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Author
Service
Comcast Bundle
Reason of review
Damaged or defective
Review #1358334 is a subjective opinion of poster.