Comcast - Desconet

1.0
Details
I have almost two weeks canceled my contract, because I moved out of state, and I am receiving bills from the cable, because they have not canceled yet. I returned the equipment from June 28 and still have not canceled. I am very angry this is a fraud, if you do not help me I will have to contact the consumer fraud department ..

User's recommendation: Never.

View full review
1 comment
Anonymous
#1887336

You must cancel anything and everything in writing and serve your demand via Certified Mail Return Receipt Requested. When returning equipment, demand a full accounted list prior to leaving the facility. Remember they bill a month in advance so serve your cease and desist letter a minimum of 30 days prior to the the next billing date.

ID
#2026662 Review #2026662 is a subjective opinion of poster.
Service
Comcast Bundle
Pros
  • Service
Preferred solution
Let the company propose a solution

Comcast - Sign up for service

Im trying to find out about a bundle tv internet and phone service
View full review
ID
#2026556 Review #2026556 is a subjective opinion of poster.
Service
Comcast Bundle
Pros
  • Internet speed

Comcast - No service

2.4
Details
We pay $300/month and have no service for 8 days. Why ??????? We have not had any help to improve the situation. What is it you want us to do, try a different service? Someone in this company needs to get out the chair and go to work.

User's recommendation: try a company who will provide interest in customers sevice.

View full review
ID
#2017700 Review #2017700 is a subjective opinion of poster.
Service
Comcast Bundle
Pros
  • Its good when it works
  • Great options
  • Good cable
Cons
  • No service
  • Unable to talk with a real person
  • Cant fix the product they sold you
Preferred solution
Deliver product or service ordered

This person donated to support our platform. Learn more

Supporter

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Comcast - No Resolution!

Update by user Jun 15

Good afternoon, After checking on this, I’ve attached a full (sample) version of the letter you received. On page 2, the terms and conditions to this promotion state “New Comcast Business customers only.” It is important to read the terms and conditions of any offer or...

View full review
ID
#1990281 Review #1990281 is a subjective opinion of poster.
Service
Comcast Bundle
Cons
  • Did not follow through
  • Service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Comcast - Repeated interruption in services, can’t talk to a human.

1.5
Details
For the 4th time in two weeks, my cable/internet service was not working. Repeated calls to Comcast got me nowhere, and moreover, the machine actually hung up on me multiple times. Supposedly there was scheduled maintenance done in my area BEFORE the onset on the first set of (recent) problems. This apparently had no effect on anything, as the issues still occurred. This morning I awoke to no internet service, made several phone calls, and again was hung up on by a machine, having no luck trying to speak to an actual human. If I could go to an actual building, thatd be nice, but since thats not an option, I suppose I wont be throwing any tires through windows any time soon.

User's recommendation: STAY AWAY FROM COMCAST/XFINITY.

View full review
ID
#1979504 Review #1979504 is a subjective opinion of poster.
Service
Comcast Bundle
Pros
  • Dvr option
  • Dvr options
Cons
  • Horrible service and nonexistent customer service
Preferred solution
FIX YOUR EQUIPMENT AND MAN YOUR PHONES WITH AMERICAN HUMANS.

Comcast - New service inquiry

1.3
Details
Way too expensive compared to other providers offering the same packages

User's recommendation: Shop around.

View full review
ID
#1966011 Review #1966011 is a subjective opinion of poster.
Service
Comcast Bundle
Preferred solution
Let the company propose a solution

Comcast - Service call

The automated service is idiotic. It didn't accomplish anything.

User's recommendation: Let us talk to a human being.

View full review
ID
#1954301 Review #1954301 is a subjective opinion of poster.
Service
Comcast Bundle
Pros
  • Nightmare
Cons
  • Abysmal customer service
Preferred solution
Deliver product or service ordered

Comcast - They can’t even connect you or give you a truthful answer

1.0
Details
This company is a *** joke. Ive done went they the automated system to talk to someone 9 times and it hangs up on you the call you and Wana sign you up for different plans and all sounds good for the price and then boom check your bill there automatically charging you way over what you agreed soon
View full review
ID
#1864119 Review #1864119 is a subjective opinion of poster.
Location
Sugar Land, Texas
Service
Comcast Bundle
Cons
  • Being lied to by agent that they had fixed the problem
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Comcast - Loss of service's

2.0
Details

Update by user Mar 29

I also filled a complaint with the FCC, it got there attention. Comcast sent me a B.S. letter, but that's all.

Original review posted by user Mar 29

I signed up with Comcast/Xfinity Nov. 2018. When I signed I wanted the Golf channel & Turner classic movies, & because of the package I chose I also received Starz at no charge. Since the original contract or agreement I've lost Turner and now I just lost Starz. I feel that if I am locked in for 2yrs, Comcast should be as well. RUN DO NOT WALK AWAY FROM THIS OUTFIT. They will stab you in the back first chance they get.

User's recommendation: RUN.

View full review
ID
#1843498 Review #1843498 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida
Service
Comcast Bundle
Pros
  • Ok programs
Cons
  • Disappearance of channels
  • Deceitful practices
  • Treatment
Preferred solution
Deliver product or service ordered

Comcast Reviews

  1. 906 reviews
  2. 384 reviews
  3. 138 reviews
  4. 46 reviews
  5. 29 reviews
Comcast reviews

Comcast - TV not workingno signal

1.0
Details
Trouble service for a long time..drop signals..comcast replace wiring...signal still drops. Comcast says cannot fix problem until 4/26/2020 Forget it!! Comcasts wants payment now...but no service..wow. are you kidding? So I discontinued service.
View full review
ID
#1840776 Review #1840776 is a subjective opinion of poster.
Location
Jacksonville West, Florida
Service
Comcast Bundle
Pros
  • Fair service
Cons
  • Response to problems
  • Poor service
  • Internet spd not as fast as before but payin more for higher spd
Loss
$78
Preferred solution
Quit service...look for another provider.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Comcast - Not do the job right. Pissed off!!!!

1.6
Details
They lied ,they are racist, over charged me and they dont know what is going on. I cant believe how they treated a long time customer. As soon as I find something else Im gone. Plus my parents and my wifes parents and more. You want to know the whole story call me at 708-516-3422. You will never ever get a good review. I will spread the word about u guys.

User's recommendation: Never go with them they will suck you dry for doing nothing.

View full review
ID
#1835690 Review #1835690 is a subjective opinion of poster.
Service
Comcast Bundle
Cons
  • Practices in how they increase bill amount
  • All services
  • Unwillingness to help
Preferred solution
Let the company propose a solution

Comcast - Stay with Att

1.0
Details
That company at any given moment will charge what they want you to pay. When calling customers service line agent doesn't speak nor understand English so that will lead to a hangup in your face.
View full review
1 comment
Anonymous
#1832829

Att is garbage too. Now what do we do?

ID
#1807805 Review #1807805 is a subjective opinion of poster.
Service
Comcast Bundle
Cons
  • Poor customer service
  • Lack of customer service
Loss
$160
Preferred solution
Yes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
I got comcast for my apt on Aug 2018,ever since it was installed I've had nothing but one issue after another. My tv screen would turn blue and a gray box in the center that said "no signal". I filed 2 complaints with the Ct Dept of Consumer Protection,1 with the...
View full review
ID
#1774236 Review #1774236 is a subjective opinion of poster.
Location
Cromwell, Connecticut
Service
Comcast Bundle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Comcast - USE ANY OTHER SERVICE YOU CAN

2.0
Details
Their monthly billings keep changing almost every month. You are told you will get $10 off for automatic payment and 3 months later you are still trying to get it. Costs for services are going up by large percentages frequently. Calling them every months drove me crazy.
View full review
ID
#1762421 Review #1762421 is a subjective opinion of poster.
Service
Comcast Bundle
Reason of review
Not keeping promises of payment reduction for auto pay, continual price increases.
Loss
$30
Preferred solution
Deliver product or service ordered

Comcast - No I will not

1.0
Details
My cable is out and I have a house full of family here from up state.
View full review
ID
#1748162 Review #1748162 is a subjective opinion of poster.
Location
Miami, Florida
Service
Comcast Bundle