Product: Comcast Bundle Clear all filters (0 of 214 reviews match)
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Buyer beware, don't believe what Comcast Agents tell you in a live chat! Was never told about the paperless billing and auto payment to get the $79.99 price or that there is a cap on my internet. Make sure you get everything in writing first because they won't send...
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1.0
Product
Comcast Bundle
#1038922
From reading numerous (thousands) of complaints by current and former Comcast customers. Comcast internet, cable tv quality, no home security are excellent but the escalation of cost should be not be legal. In short, at the end of my contract which Comcast has already...
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Product
Comcast Bundle
#1035338

We have had Comcast for our internet and TV service for several years. They set us up with 3 TV connections . . . no problem . . . no questions. After having this TV access for all of these years they have decided they can charge us for each of the TV connections. I...
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Anonymous
Claire

Now that you have cut the cords, literally, go to youtube and also do some research of how to get TV for less than $50 a month or less. I just cut the cable myself today. When...

1.4
Product
Comcast Bundle
#1026341
i have had nothing but terrible experiences with comcast since i have been with them. Now i tried to lower my bill per their suggestion by upgrading my bundle package. Now i am seeing all these charges for pay per view movies that were never watched in our home as it...
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Anonymous
Anonymous

Thd same here. I have problems with their lies about the service. I am canceling my tv service and switch to other company. Do you know if is there a group of people who wants...

1.0
Product
Comcast Bundle
I didn't like
  • Unethical pricing and contracts
  • Refusing to credit the account
  • No attempt to try and please us
#1014476
Comcast was offering lower prices on t.v. and stated I couldn't receive any new bundles because I am locked into my current bundle for 2 years!!!! No one informed me I was locked in for 2 years. They are a TOTAL RIPOFF! They are rude when you talk with them about...
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1.0
Product
Comcast Bundle
I didn't like
  • Being bounced from one support team to another
  • Cost
  • All of the below
#1009266
My elderly mother in law who is over 70 years old was slammed by Comcast they sold her the bundle deal then tied her up in a contract the problem is she do not know how to use a computer or don't even own one. I have email Tom Karinsh whatever his name is and he told...
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1.0
Product
Comcast Bundle
I didn't like
  • Taking ownership of the problem your rep made
  • Listening and helping the customer this is the 6th request
  • Slamming elderly prerson who dod not own a computer
#988329
Last time I re-upped with Comcast, I had decided I wanted to pay no more than I had been paying or else I would go elsewhere. I discussed with a sales person and made this clear. The sales person made sure the bill would be the same as in the past and my first bill...
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1.6
Product
Comcast Bundle
I didn't like
  • Sharp practices
#988305
I am a new customer to Comcast I have had service for roughly 30 days as of 11/28/16. I have had issues from the original service date. Now they tell me my bill is past due, how can that be when I just got the service and I don't even recall receiving a bill. I made a...
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1.5
Product
Comcast Bundle
I liked
  • Reps are nice
I didn't like
  • Incompentence
  • Clueless people
  • Lies
#983848

Comcast - Horrible service

Comcast has really pissed me off for the last time. I had my service transferred in September to my new address. When I moved into my new place a I had a tech from Comcast come out and hook the cable up for me. I was advised at that time that I was only being charged $50.00 for an installation price and then my first bill it was $50.00 plus $99.00 I was very angry for one the tech could have told me that for two I should not have been charged $50.00 plus and $99.00. I called from that point on in regards to charges and the service. On top of all that my 3rd son stepped on a nail that the tech left and stuck his foot. I then after noticed that every time that we watch tv it would freeze or to the point that we could not even watch tv in that room it was impossible. I called for 4 months straight in regards to the tv and the channels that in some rooms we could get and in others it states that we do not have the channel. I was confused due to the boxes are all the same? I called in regards to that until 2 months later I got someone to do there job and send signals to all my boxes where she noticed that the signal was very weak. She advised that they would have a tech come out with no charge to me to fix the problem and if the problem is due to the bad hook up we will give you the installment amount back of $99 as a credit. The tech stayed at my house for 2.30 hours trying to fix the wires that were messed up. Now I go to make a payment and there is a $50.00 charge on my bill for the tech to come out. I call they advised me since there is no notes we can provide a credit of $20.00. What are you crazy I went off. Every time you call Comcast no one is able to help they all talk like they don’t work for the same company there is always a different story. I ask the young lady to pass me to a manager in the escalation department where she thought she placed me one hold however I recorded the whole call where the young lady was telling the manager “ she is upset that she was promised that she would receive a credit and now there is not one. Now she calling for credit but she has had credit on her account a lot. She just wants to explain”. The manager responds yeah don’t all customers they laughed then he got on the phone. I advised him that I heard there whole conversation he said ok not sorry but ok. His name was tom in the escalation department. He advised that he did not have to say sorry but what was I calling about. I advised that I wanted to talk to his boss he said no for what. I told him that I will be contacting a lawyer with the conversation he said who cares do what you need to. I have continued to call since I received service in September and to many promises that have not been kept. I am tired oh going back and forth. My name is sharday mill brownlee I would like to be contacted at 224-300-3145 within 24 hours by a real manager if not I will take my phone call and case to a lawyer who will be more than happy to assist with this case seeing is there is a open case already in a different state in regards to the same thing. Now there will be one in Illinois if I do not receive help.
1.0
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Website
Product
Comcast Bundle
#976654
I was on the internet yesterday and a news item came up about XFINITY and COMCAST over charging customers an average of $50 dollars a month. This turns out to be billions of dollars that we the customers are getting ripped off. I know that they do not need to charge...
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Anonymous
Ann

They just did the same thing to me. Price on bill is $50 higher than what I was quoted over the phone.

Anonymous
Walter Kayden

we are getting COMCAST, with only a few stations, our bill is down to $50. but we still cannot watch much TV

2.1
Product
Comcast Bundle
I didn't like
  • With all of their pricing policies it is very confusing
#975212