1031 N Plaza Dr, Visalia, CA 93291, USA
Not resolved
Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money

I am disputing Comcast now. I transferred service and only owed $67.

However, they have me owing $158 from old residence and have given me numerous lies to explain the charge and even said it comes from a missed payment last YEAR! smh. I clearly have a bill where I was charged at my old address. set transfer 5/17 billed billed at old account 5/19 then on on 5/20 $158 was transferred to my new account!

I only owed $141 on 5/10 which i paid the past due $74 and then transferred $67. They even said they couldnt find my new address and admitted they had billed my old address. my bill is only 44 + 10 + fees=$64 they said (a month).

this is the second time they have done this. first time i cancelled services and they erased my so called balance.

Product or Service Mentioned: Comcast Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $140.

Preferred solution: Price reduction.

Comcast Pros: Internet service, Cable.

Comcast Cons: Deceptive practices, Incompetent representatives, Ineffective customer service, Scammy and confusing billing scheme.

  • Comcast dishonesty
  • Comcast Reviews
  • Blling Scam
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