384 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.8

I am disputing Comcast now. I transferred service and only owed $67.

However, they have me owing $158 from old residence and have given me numerous lies to explain the charge and even said it comes from a missed payment last YEAR! smh. I clearly have a bill where I was charged at my old address. set transfer 5/17 billed billed at old account 5/19 then on on 5/20 $158 was transferred to my new account!

I only owed $141 on 5/10 which i paid the past due $74 and then transferred $67. They even said they couldnt find my new address and admitted they had billed my old address. my bill is only 44 + 10 + fees=$64 they said (a month).

this is the second time they have done this. first time i cancelled services and they erased my so called balance.

Reason of review: Poor customer service.

Monetary Loss: $140.

Preferred solution: Price reduction.

Comcast Pros: Internet service, Cable.

Comcast Cons: Deceptive practices, Incompetent representatives, Ineffective customer service, Scammy and confusing billing scheme.

Location: 1031 N Plaza Dr, Visalia, CA 93291, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment