i have had comcast for years and years. over the past few years the bill keeps going up up and i call customer service and the montly charge is adjusted to a more reasonable level and last time i was told it is " locked in " for a year.
but as usual, the monthly charge creeps up. I am never notified. I pay online and then i see the increase on the online statement.
i am tired of caling concast and being told information that is false and i am going to dump comcast as soon as there is a viable option. and when that day arrives i will celebrate.