all of you uneducated consumers out their *** and moaning about the sub standard customer care you received with comcast is SERIOUSLY making me want to puke!


i am a current employee of comcast and a representative for their video repair department.

With the exception of L.A., Las Vegas, New York, Washington D.C. , and other major metros, less than 5% of Comcast's customer base calls in for technical support, billing inquiries, and service issues. so for those of you experiencing issues with Comcast services, do us ALL a favor and keep your unfounded opinions to yourselves, about problems that are SEVERELY outweighed by ACTUAL daily problems.

anyway ... if all you frustrated customers can do is call us and moan and complain about something you know absolutely NOTHING about, then you have no idea how the world really works.

Also, its kinda sad that a 20 year old, knows more about how to deal with people on a personal level than most adults twice my age. Sorry, folks, but the majority of you are lacking in the compassion and manners department.

just thought i'd let you know ;)

Have a nice, and thanks for choosing Comcast.

Product or Service Mentioned: Comcast Technical Support.

Store Location: Seattle, Washington

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Verizon recently cut my Comcast cable line when installing fiber optics in my area. Called Comcast and they came out three days later and put a temporary cable line in across my lawn and then charged me for the service call and admitted they were charging Verizon too!

That's so unfair.

Then they came back two weeks later and put the temporary line about two inches in my lawn and left. They are just plain lazy@


The fact that you are even here and telling people to stop complaining shows the poor quality of service that YOU and comcast offers. You as a "20 Year Old" have no clue what customer service is about.

I have been in service since you were id diapers and know that customer satisfaction is most important regardless of the issue. Grow up!!


You can defend Comcast all you want, but with the economy as bad as it is, no one wants to lose their hard earned money on a a company as jacked up as Comcast. So you have compassion and realize that the next paycheck you receive from your "great company", could be the money that was ripped off from Comcast customers. When people shell out their hard earned money, they expect to get good service, not excuses, and rudeness.


Then you're both ***


:grin thanks for that. i work there too.