Product: Comcast Account Clear all filters (0 of 194 reviews match)
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I have made "several" attempts to access my account and EACH TIME I come to a page that says: "Yes! I want to join the millions of customers already enjoying the convenience of Comcast paperless billing." If you select cancel, you are logged out of the account which...
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Anonymous
Anonymous

Many companies are going this route - its is better for the environment, less expensive and more practical. Get with the times or find someplace else to get your cable.

Product
Comcast Account
#946436
I recently got service on march 11 2016 first bill was due April 9 paid bill got another bill saying owed another 204 which totalled my first bill for less than 30 days worth of cable @ 459 was told to make arrangements on remainder of bill called and was told to give...
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rollo2016
rollo2016

Just don't pay it.

Product
Comcast Account
#835004
My bill with Comcast has been around $65 monthly. I hve been a subscriber since 2008. This month Comcast took my automatic payment but they took $104. I was never notified. I am supposed to be on an e bill & I have never received one. I have given them the e mail...
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1.4
Product
Comcast Account
#814722
I get one day off a week. And Comcast decides to do unscheduled maintenance in my area. At least that is what I have been told by Raj in India who claims to be Scott. For 8 hours it's been down. I tell them I expect to get credit on my account for downtime. Comcast...
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Product
Comcast Account
#813456
Comcast - Paid for bill never received
I downgraded my service and was never billed for it at all. Because Comcast suggested that we go to paperless billing, I never saw a balance. It was at $0 the whole time. Then, two months later, I received a call from their collections dept with the total. Obviously, I...
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1.0
Product
Comcast Account
I didn't like
  • Disregard for customer issues
  • Inability to help
  • Blaming the subscriber for their error
#808645
Late Feb 016, I experienced problem with Comcast similar to puzzle pieces in screen. I attempted to remedy the problem but no success. I called Comcast they determined a service tech would be sent the next day. When the tech arrived he determined the problem was with a...
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Anonymous
Anonymous

I am in indiana as well, and around that time was having issues with my pictures, even without the hd.....anyways, they told mena satellite in space that they use to get servi...

Product
Comcast Account
#803956

Comcast - Incorrect billing

I am being billed for service when I didn't even live there. Comcast is saying that I never called to have the cable shut off. I have a lease saying that I didn't live there anymore. was told as soon as I return the equipment account would be cleared. NOT TRUE! Have a receipt of date when the equipment was returned. I have spoken to the Executive Care Team in Philly, they will not even listen to what I am saying. They only go by what they have in the notes.
1.0
Details
Billing Practices
Customer service
Product
Comcast Account
I didn't like
  • Customer service representative
#797414

Comcast - Account Review from Brooksville, Florida

Comcast filed a collections action against my husband's credit report because we were "tied to the address of the account." He lived at that address 34 years ago with his ex-wife. His SS number is NOT tied to the account and because they don't want to do due diligence, we have to hire a lawyer! Horrible company with no clue what impact their negligence and false reporting can do! My husband has cancer and this error on their part is having horrible negative implications on us!
1.0
Details
Customer service
Product
Comcast Account
#796834

I have had Comcast for two years and I have had to call customer service 3 or 4 times. The majority of the reps have strong accents and you cannot understand them. Also, they are un-trained and have no idea what they are doing. I had to call four different times and...
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1.6
Product
Comcast Account
#791139
Your technician was NOT able to connect broadband up to my home (515 22nd ave, seattle wa 98122), but I was charged anyway. After several calls to comcast to get you to stop billing me for non existent service you finally stopped after about 5 months. Then you put a...
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Port Ludlow, Washington
Product
Comcast Account
#783827