Manufacturer: Comcast Category: Accounts Clear all filters (163 of 163 reviews match)
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I moved other state, there no service from comcast. I cleared all my bills and asked the customer care to stop my service and deactivate it in January month and thought I deleted my account. After 2 months later, someone called me, said that you need to pay bill for...
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Anonymous
jeff thompson

when you have a contract for price of 89.99 an it jumps to 287 an then next bill 140 its *** this is how they treat there customers its a bunch of *** I do like the internet b...

1.0
Product
Comcast Account
#1037365
I am beginning to think that you don't want me to pay my bill or for that fact me changing password.Your service is getting bad to where you request a password either by text or email!! Neither one is being answered which is rather boring to say the least!!! Being on...
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Product
Comcast Account
I didn't like
  • Trying to change password over and over agin
#1031514
For some reason two week after started the service I received a package from Comcast with a TV Box inside. Immediately I called them because I didn't order anything. Their representative told me that if I returned the item within 30 days I won't see any charge on my...
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Anonymous
Claire

Ask to speak to their loyalty department.

Product
Comcast Account
#1029854

Comcast Account Review

#764070
1.5
Getting an audio "skip" every 10-12 seconds. Also, my I-Phone Comcast email password has to be re-entered every 2-3 days. Is this normal? I would hope not! (I am dropping Comcast/Xfinity/the Dark Side this week. Uck!!!!!!!!!!!!!!!!
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Comcast Account Review

#755173
1.3
Customer service representative can't do anything, and the billing department have minimum abilities as well
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Comcast Account Review

#729842
I decide to open an account. So that i can pay my bill online. One day a disgusting comcast representative Called my home and demaned payment for my bill. I said I already payed my online. And he hung up the phone on me.
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Comcast Account Review

#694345
Comcast took 2 payments out of my account on the same day and are refusing to give me back my money. My bank faxed verification to them twice and they still refuse to give me back my money. Comcast Cable sucks and they are theives!
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75 from Comcast. I never called to make the payment I'm not signed up for auto pay no one at Comcast can explain how this happened. I didn't have enough in my account that's why I didn't pay the bill NOW my account is 244.75 in a hole and NOONE at Comcast can help me....
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Product
Comcast Account
#989105
JEREMY AGAIN! Jeremy, I hope maybe you read this, if you notice your password has changed it's because COMCAST is SO EFFED UP. And I didn't really read your e-mail either. After FOUR attempts, it appears that I am finally in my own account. Whatever, I'm certainly not...
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Product
Comcast Account
#982043
I have made "several" attempts to access my account and EACH TIME I come to a page that says: "Yes! I want to join the millions of customers already enjoying the convenience of Comcast paperless billing." If you select cancel, you are logged out of the account which...
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Anonymous
Anonymous

Many companies are going this route - its is better for the environment, less expensive and more practical. Get with the times or find someplace else to get your cable.

Product
Comcast Account
#946436
I recently got service on march 11 2016 first bill was due April 9 paid bill got another bill saying owed another 204 which totalled my first bill for less than 30 days worth of cable @ 459 was told to make arrangements on remainder of bill called and was told to give...
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rollo2016
rollo2016

Just don't pay it.

Product
Comcast Account
#835004
My bill with Comcast has been around $65 monthly. I hve been a subscriber since 2008. This month Comcast took my automatic payment but they took $104. I was never notified. I am supposed to be on an e bill & I have never received one. I have given them the e mail...
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1.4
Product
Comcast Account
I get one day off a week. And Comcast decides to do unscheduled maintenance in my area. At least that is what I have been told by Raj in India who claims to be Scott. For 8 hours it's been down. I tell them I expect to get credit on my account for downtime. Comcast...
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Product
Comcast Account
#813456
Comcast - Paid for bill never received
I downgraded my service and was never billed for it at all. Because Comcast suggested that we go to paperless billing, I never saw a balance. It was at $0 the whole time. Then, two months later, I received a call from their collections dept with the total. Obviously, I...
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1.0
Product
Comcast Account
I didn't like
  • Inability to help
  • Blaming the subscriber for their error
  • Disregard for customer issues