Product: Comcast Account Clear all filters (185 of 185 reviews match)
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I have subscribed to Comcast cable since 1968. They are the most difficult company to deal with ever. They can't seem to get my bill correct no matter what and their excuses/explanations make no sense. If I am fortunate to get through the sorry phone system and connect...
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1.0
Product
Comcast Account
I didn't like
  • Customer reps who lie
#1196234
About 3 months later i get a bill from Comcast for $740.00. I took the bill and my friend to the local office where the manager oullex up the account showing i was off the account and the bill was paid by my friend. She called and spoke with someone at Comcast and was...
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1.4
Product
Comcast Account
#1183803
My account has been suspended with a past due amount of $900 due to failure in their IT department to address the my account app.Issue with auto pay. I have been a customer since 2011 and somehow I got 3 payments behind and never notified by the app, mail, nor an email...
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1.9
Product
Comcast Account
#1172167
I returned two pieces of equipment and closed the account of my mom.It took 1.25 hours to do this 5 minute task. employee's stood around, did not acknowledge people waiting, receptionist was on her smart phone for 45 minutes flipping thru her pictures. No-one cross...
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1.1
Product
Comcast Account
#1168078
Call for a technician to come out and check and see why my wife I was not working it was a wire on the outside of the house leading to the inside that was not working they told me that I wouldn't have to pay because the problem came from the outside but at the end...
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1.5
Product
Comcast Account
#1074978
Comcast deducted $100.00 and May 12. Deducted $151.59 from my account. And when the account was opened the payment were in advance. So they sent me a check for $152.33 back after I called for a refund. so do the math they prorated my refund. Does it look right to you....
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Anonymous
Latasia

I am disputing Comcast now. I transferred service and only owed $67. However, they have me owing $158 from old residence and have given me numerous lies to explain the charge ...

shoereviewer1
shoereviewer1

I had a similar experience with Comcast. I cancelled my service, and when I logged on a few days later to make sure I was no longer being charged, I realized I was, in fact, s...

2.6
Product
Comcast Account
I didn't like
  • With the end of contract it not the best company to deal with
#1063707
I moved other state, there no service from comcast. I cleared all my bills and asked the customer care to stop my service and deactivate it in January month and thought I deleted my account. After 2 months later, someone called me, said that you need to pay bill for...
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Anonymous
jeff thompson

when you have a contract for price of 89.99 an it jumps to 287 an then next bill 140 its *** this is how they treat there customers its a bunch of *** I do like the internet b...

1.0
Product
Comcast Account
#1037365
I am beginning to think that you don't want me to pay my bill or for that fact me changing password.Your service is getting bad to where you request a password either by text or email!! Neither one is being answered which is rather boring to say the least!!! Being on...
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Product
Comcast Account
I didn't like
  • Trying to change password over and over agin
#1031514
For some reason two week after started the service I received a package from Comcast with a TV Box inside. Immediately I called them because I didn't order anything. Their representative told me that if I returned the item within 30 days I won't see any charge on my...
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Anonymous
Claire

Ask to speak to their loyalty department.

Product
Comcast Account
#1029854
75 from Comcast. I never called to make the payment I'm not signed up for auto pay no one at Comcast can explain how this happened. I didn't have enough in my account that's why I didn't pay the bill NOW my account is 244.75 in a hole and NOONE at Comcast can help me....
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Product
Comcast Account
#989105