Product: Comcast Account Clear all filters (199 of 199 reviews match)
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Comcast - This company's billing policies are horrible. They are out to rip off the o

1.0
Details
I have been a customer for over 30 years. They just keep overbilling me year after year. Their billing practices are horrible. It is done $4 to $8 per month added to my bill . I am stuck with this two year contract and they know it. This is unfair to us longstanding loyal customers. I am not interested in the new crazy tech that makes me look for something to watch longer than it takes to watch it..and, i have had my same landline phone number for my family for this long. I do not want to change things. I do not see why this keeps going on. I pay my bill on time faithfully. All i expect is to be treated fairly.
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Author
Product
Comcast Account
Cons
  • And customer service
  • Billing
Reason of review
Pricing issue
Loss
$300
Preferred solution
Full refund
Review #1575686 is a subjective opinion of poster.
0 comments

Comcast - Why does the government let them raise their bill every month or so

1.1
Details
they make you a"deal" . 'Give up your HBO and we will lower your bill $20." But 2 months later , the HBO is still off and the bill goes up again about $20. No wonder they own big buildings . Total scam . This is the kind of thing the government should control
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Author
Location
Brick Township, New Jersey
Product
Comcast Account
Pros
  • Programming
Cons
  • Deceptive billing
Reason of review
Poor customer service
Loss
$240
Preferred solution
Price reduction
Review #1572704 is a subjective opinion of poster.
0 comments

Xfinity - Early termination fee

I went with Comcast after the costs for FIOs was crazy. I was supposedly on a no contract account but when I moved out of state from MD to FL they are charging me for a $70.00 fee after turning my services off a month early then requested and then forced to turn the services back on. Then increased my service costs because the plan I had was grandfathered in and could no longer be applied to my account. Meanwhile their customer service rep originally called me to confirm the new order for the people buying my house and then put the date in incorrectly. Xfinity is the worst with customer service and billing. I will never go back. Total BS!
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Author
Product
Comcast Account
Cons
  • Horrible customer service and billing
Reason of review
Pricing issue
Loss
$70
Preferred solution
Price reduction
Review #1569356 is a subjective opinion of poster.
0 comments

Comcast - *** u Xfinity

Change to money to HBO's 4 morning
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Author
Location
Houston, Texas
Product
Comcast Account
Review #1519288 is a subjective opinion of poster.
0 comments

Comcast - Sneaky Financial Business Practices

2.1
Details
Our account was incorrectly sent to debt collections due to not returning our equipment. We did return the equipment and we have receipts to show proof. After almost 2 years of back and forth between Comcast and the Debt Collection Agency, it was resolved in 8/2018. The Debt Collection agency sent a letter to my email which I also forwarded to Comcast showing proof of case closed on 8/5/2018. Today which is 4/1/2019, I get a call at work for the EXACT SAME ISSUE and DOLLAR AMOUNT different Debt Collector. I called Comcast and they didnt seem to know anything about the prior case being closed. I asked then why was it sent to a different Debt Collector? They had no answer. So this is year 2.5 of dealing with a dead issue that has been brought back to life.....
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Author
Location
Stockton, California
Product
Comcast Account
Cons
  • Billing practices
Review #1505071 is a subjective opinion of poster.
0 comments

Comcast - Outragous

they put my payments on wrong acct more than once. there billing me for premium Comcast and I didn't order it, now they say I owe a months payment from last may which doesn't show up on my bill and obviously the put it on the wrong acct again plus they just leave it hanging and charge me penalties and fees how nice of them very dissatisfied if I had any options to get rid of Comcast I would . someday there day will come!!!!!
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Author
Location
Newburyport, Massachusetts
Product
Comcast Account
Reason of review
Problems with payment
Loss
$4
Review #1429308 is a subjective opinion of poster.
0 comments

Comcast - WORST EVER

i have been on the phone for days trying to literally get a code to reset my password, i have been transferred to # after # NO ONE CAN HELP ME !!!!!!!!!!! WORST SERVICE EVER .... I CANT BELIEVE NO ONE CAN GIVE ME A RESET CODE
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Author
Product
Comcast Account
Cons
  • Everything worst customer service ever
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1423937 is a subjective opinion of poster.
0 comments

Comcast - Bad service

I have iPhone X. I go to icon connect then go to voice and to my surprise I find my messages on top of messages it said this phone number 415-923-6953!!! Now this may seem strange but I moved out of that area long ago. The new number is on my account. Look at voice top said call log (415)-932-6953. Not a valid account phone number.
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Author
Location
Santa Maria, California
Product
Comcast Account
Reason of review
Poor customer service
Review #1421894 is a subjective opinion of poster.
0 comments
In 2016 I Canceled My Tv & Internet with Comcast cause the monthly bill began to increase. This two year old account is what Comcast is expecting me to use Now with my NEW account. It won't let me sign in to pay my bill. Keeps telling me i am the "Seondary User". I Beg...
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Author
Product
Comcast Account
Reason of review
Poor customer service
Review #1356150 is a subjective opinion of poster.
2 comments
I received some calls from Diversified and when I answered they wanted me to give my SS#, well I wasn't about to do that because of all the scams out there so I hung up on them. Now I have a collections showing up on my credit report from Diversified and they say I owe...
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Anonymous
#1626062

Fraud!

Author
Product
Comcast Account
Cons
  • That they reported me to for a debt i have never had in my life
Reason of review
Fraudulant account
Loss
$526
Preferred solution
I want them off my credit report
Review #1346994 is a subjective opinion of poster.