Product: Comcast Account Clear all filters (0 of 194 reviews match)
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I was told by a customer service rep from one of xfinity's lobby locations that my promo was about to expire. She suggested i call retention to get another promo before they increase my bill. To my surprise when i received my bill the increase was already added to...
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Anonymous
Anonymous

I am in the same process as you. When I told Comcast I was no longer going to have their service they said I had a contract that I would be charged a penalty. The contract ex...

Product
Comcast Account
#770022

Comcast Account Review

Getting an audio "skip" every 10-12 seconds. Also, my I-Phone Comcast email password has to be re-entered every 2-3 days. Is this normal? I would hope not! (I am dropping Comcast/Xfinity/the Dark Side this week. Uck!!!!!!!!!!!!!!!!
1.5
Details
Diversity of Products or Services
Product or Service Quality
New Haven, Michigan
Product
Comcast Account
#764070
I had account with aldelphia and filled chapter 13 in 2005. They did not show up at BR procedings. In 2099 I called to get cable and made sure to as 3 times if that was going to come back to haunt me!!!!! I was assured it would not. 3 months later they came back and...
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1.6
Elliston, Virginia
Product
Comcast Account
I didn't like
  • Internet service
  • Poor customer service
  • Disregard for their customers
#758106
Comcast absulutly sucks !! Sincebi moved into my house in CT there has been problems ever since.. They disconnected me 2 weeks after getting connected!! They claimed i wasbover due on my account.. Brand new, first time connection how can i be over due in 2 weeks.....
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Product
Comcast Account
#756818

Comcast Account Review

Customer service representative can't do anything, and the billing department have minimum abilities as well
1.3
Details
Coverage Area
Customer service
Diversity of Products or Services
Product
Comcast Account
#755173

This company rips off it's customers, I don't own an HD tv yet every month for 4 years am charged an HD technology fee of $10. I've called multiple times to complain spending hours on the phone, and using minutes that I PAY for, only to be told if I don't keep the HD...
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Product
Comcast Account
I didn't like
  • Menu makes it difficult to talk to cs
  • Supervisors do not care
  • Billing department
#745783
I called a week or so to make changes on my account with Comcast. Originally my husband was calling to cancel services. Tye answered our call and boy did we get a HUGE surprise. Instantly my husband put on a smile, within a minute or so I actually heard laughter, I...
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5.0
Product
Comcast Account
I liked
  • Our rep was very over the top
#739071
I am so pissed because this happened to me twice. Overbilled and trying to correct it made more problems then ever. Just about all communications are done in third World countries. Each and every one does not know what the other is doing. You have to explain until...
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3.7
Product
Comcast Account
I liked
  • Talking to agents who are in usa
I didn't like
  • Talking to someone who is in another country
  • Delay in refunds
  • Being upset when talking
#738953
I think a class action lawsuit shall happened!i recently moved into my house and called to have service they gave me a whole run down on someone prior that lived in the house b4 me owes a bill; and that I had to come to a Comcast office show proof I just moved in etc...
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Product
Comcast Account
#731251

I paid an amount on someone else's account.... I caught my mistake and spoke to several call center loser imaginable . All very apologetic .. ha ha... I would get a confirmation number each time. Only to find out you need a receipt number to go along with that.....
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Product
Comcast Account
#730020